[This review was collected as part of a promotion.] While this is pretty pricey I have to say that it is well worth it. Overall this is the best cordless vacuum that I have ever owned and here are the reasons why.
1. The vacuum is much lighter compared to other cordless vacuums that I have owned. My previous vacuum seemed like a workout when I vacuumed the whole house. Whereas this one is a breeze. 2. Battery life. This vacuum does a great job keeping my 2200 square foot home clean and hasn't run out of power yet and if it does I am not worried because there is a spare always charging in the vacuum base. 3. The suction. Boy does this vacuum suck but in a good way. On the highest setting it is pulling up the dirt stuck UNDER my carpet which I have never had a vacuum do. 4. The base. I like that this vacuum has a base where you plug it into. Not only does it make the kids put it up instead of leaving it wherever like they did with the old vacuum but it also provides a convenient storage location for all of the vacuum accessories.
And now for the one thing that I do not like about this vacuum. 1. It doesn't have a light. This is kind of disappointing but overall this is still the best vacuum I have ever owned.
Pros: Style/Design, Features/Settings, battery, Performance, Quality, easy to use
[This review was collected as part of a promotion.] This thing is so cool it boxed up perfectly the vacuum itself has some really cool features like it has a little thing on if it scraped off the filter it’s really cool the functionality is awesome it comes with two batteries this is a really really cool vacuum even though the the extension on it is really easy to use. It works great. This thing has all the attachments you would need including a wet mop attachment! The tower is super cool! It sucks the dirt out of the vacuum for you. Very cool vacuum!
I opened the box, got out all the tools, then pulled out the main base, and the bottom black portion of the stand was cracked in two places. I had to send it back, but will try another one.
Response from lg.comBy Cazzandra Galangco, LG Social Media, June 7, 2023
Thank you for bringing this to our attention and for still trying and trusting us for your vacuum cleaning needs. We will make sure that this does not go unnoticed and will be considered for the improvement of our products and services in the future. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. -Cazz
Written by a customer while visiting lg.com
Customer Rating
3
Keep getting errors … troubleshooting each use.
on January 3, 2023
Posted by: TechieMomGA
from Cumming, GA
I literally used the vacuum 6 times before getting errors wachbuse. So I purchased another one to use on another level of the home hoping the issue was isolated to the one machine (which I’m in the middle of troubleshooting … cleaning all parts). Fingers crossed resolves the issues. If not LG, I’d like a refund :(
Pros: Style/Design, Features/Settings
Quality
2
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, January 11, 2023
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG vacuum. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
[This review was collected as part of a promotion.] I bought this about a month ago and used the vacuum and mopping and love them both. I like the tower and help me to keep the vacuum clean without getting dirty. Overall, I recommend this vacuum.
Pros: ease of use, Quality, battery, Style/Design, Performance
[This review was collected as part of a promotion.] Awesome vacuum!! The self emptying bin is the best thing ever invented for these stick vacs.
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 13, 2023
It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
5
Champion
on November 19, 2024
Posted by: Dudley 85
[This review was collected as part of a promotion.] The vac is awesome it makes me want to vacuum all day!!!!!
Response from lg.comBy LG, February 17, 2026
Hello, Dudley. We’re thrilled to hear how much you’re enjoying your LG vacuum. When a vacuum makes cleaning feel fun, you know it’s doing something right. That kind of power and ease can definitely keep you going all day. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James