I switched to Sony three years ago with the A7, which had been out for awhile, and then to the A7RII, but I must say the FX3 is blowing me away. The low light performance and new color science is enough said, but then Sony upgraded the menu and all I can say is it's all you need in a compact cinema camera. Some people have complained about the handle size, but my hands are small and it feels just right. The only thing I am trying to figure out right now is how I import and view the hi-res files once they are on my computer, this may have something to do with registration. Either way, the FX3 was a purchase I'm glad I got, so far.
4 months of use of the FX3, its sent back to Sony for repairs. Memory card slots won't accept any memory card, turning on bluetooth or wifi sends the camera into system error. I am now without my camera and don't know when it will be fixed and returned to me.
As a previous owner of the sony a7s3 I went all out with the purchase of the new FX3 with sony gm2 24-70, 70 - 200 glass for my professional works. The video quality that comes out from this camera was superb. I never had any complains from my clients on the night images. I would have to knock off 3 stars on the camera because of the unfortunate issue of the cameras epic failure, especially in the middle of an important shoot. I believe sony could do better with quality issues.
Response from sony.comBy Linda, Sony Social Support, May 21, 2023
Hi AMETT, we appreciate you taking the time to share your experience. Sony's commitment to customer satisfaction is our top priority. We apologize for the issues you had experienced. Your feedback is very important to us because it helps us learn how to keep improving for future software and products. We hope your FX3 issues were resolved in a timely manner and you were able to continue and fully enjoy the camera's amazing video features and capabilities. If you have any questions or need assistance, please do not hesitate to contact Sony Support. at 239-245-6360. Thank you for choosing Sony. -Linda Sony Social Support
I am happy that I bought my FX3. It amazes me with its picture quality and ease of use.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Complex & powerful but lacks timely tech support
on November 6, 2021
Posted by: 30yearsofexperience
Gender:Male
Sony tech support is a call back system which can easily take 24 hours, so there is no timely tech support for urgent concerns. This is a serious liability when using a camera as complex as an FX3 for professional production.
This camera has helped Incapture improve our quality of videos
The ability to shoot high ISO footage indoors is a game changer
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
An absolute dream. The version of A7S I wanted
on April 27, 2021
Posted by: Anonymous
Gender:Male
I've shot a few small jobs to familiarize myself with this camera, immediately (and flawlessly) incorporating it into my workflow. The picture is incredible, especially with better glass. This past weekend I filmed a wedding and it did not disappoint. Active stabilization worked incredibly well, slow motion was easy to get into and out of, low light performance was excellent! This camera is a dream tool.