Customer reviews from Acer America Corporation
Acer - Refurbished Excellent - PD163Q 16" LCD Monitor 60Hz 1920x1080 Full HD Display - Gray
Average customer rating
1
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Acer - Refurbished Excellent - PD163Q 16" LCD Monitor 60Hz 1920x1080 Full HD Display - Gray
Posted by: Dakotahranger
Verified Purchase:Yes
Unless you have the time to waste looking for installation and operation manuals online and from Acer don't bother purchasing this monitor.
No, I would not recommend this to a friend.
Response from Acer America CorporationBy Acer America, February 7, 2025
Hello Dakotaranger,
Thank you for taking the time to leave a review on your Acer portable monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Thank you for taking the time to leave a review on your Acer portable monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Written by a customer while visiting Acer America Corporation
Customer Rating
1
Issue with Hinge and Delay in Replacement
on August 22, 2025
Posted by: bryan1010110
I bought this item, and about two months later I had a problem with it. I sent it in for repair, but they couldn’t fix it. I waited for around two months for the replacement parts, but then they emailed me saying they couldn’t fix the problem and would send me a new one instead. I’m still waiting for the replacement product. The issue was with the hinge — I wasn’t able to fold it.
Response from Acer America CorporationBy Acer America, August 25, 2025
Hello Bryan,
Thank you for taking the time to leave a review regarding your Acer portable monitor. We are sorry to hear you are waiting on a replacement, and we want to work with you to get a current status on this. If you will please call 1-866-658-2237 during business hours Mon-Fri, and reference your review, we can help address any problems you may be experiencing.
Regards,
Acer America
Thank you for taking the time to leave a review regarding your Acer portable monitor. We are sorry to hear you are waiting on a replacement, and we want to work with you to get a current status on this. If you will please call 1-866-658-2237 during business hours Mon-Fri, and reference your review, we can help address any problems you may be experiencing.
Regards,
Acer America
Written by a customer while visiting Acer America Corporation