Customer reviews from brother-usa.com
Brother - XM3700 74-Stitch Function Free Arm Sewing Machine with LED Light
Average customer rating
3.8 out of 5
3.8
(11 Reviews)
Open Ratings Snapshot
Rating breakdown 11 reviews
5 Stars
4
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
1
100%of customers recommend this product. 
(
3 out of 3
)
Best Buy Privacy Policy
Customer Reviews for Brother - XM3700 74-Stitch Function Free Arm Sewing Machine with LED Light
Customer Rating
4 out of 5
4
XM3700 machine
on January 25, 2025
Posted by: Carolyn
from NW Georgia
It seems very stiff and heavier than I expected. The size is nice. I still cannot get the auto threader to work....tried and tried and tried
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Broken.
on January 16, 2024
Posted by: MicaMom
It has failed, tho I used it several years. It only ran backwards and the manual's suggestions didn't work. A youtube video about sewing machine repairs suggested this often happened when the machine was set on the backwards part of a buttonhole stitch. Indeed, I moved the stitch setting fron straight stitch, #2, to zigzag, #3, and it worked for a couple hrs then stopped working again. [Buttonhole setting was #1]
Response from brother-usa.comBy Brother Customer ServiceJanuary 18, 2024
We apologize for any inconvenience. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
I'm new to sewing, my first sewing machine.
on September 3, 2024
Posted by: Anonymous
from Milwaukee WI.
This sewing machine was a gift. It's easy to use being a beginner sewer.
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Nice and quiet.
on November 11, 2024
Posted by: Barb Turtle Creek PA
from Turtle Creek PA
I only started using it a month or two ago. It's hard for me to get use to. I had a Kenmore for over 46 years and I had no problem with it because all the sewing machines at that time were set up all the same. This one is hard to get the thread thru the little arm that goes up and down with the needle. It doesn't come up past the housing to be able to put the thread thru. Also, the bobbin set up, it's not as easy to use as it shows. I do like the built in needle threader. It works great. It's a nice quiet machine. I repair clothes, make clothes or other little things. Basically, it's just getting use to a new machine after using only one in 46 years. This is a nice machine to start out on.
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
It gets the job done but could be better
on April 1, 2025
Posted by: SalR
from Missouri
Light Weight sewing machine. Great for taking to locations. I don’t like the storage drawer. It pulls off sideways and because of this it’s useless. All of my other machines the drawer opens by folding down. Why make a machine good for travel and give it such a crappy storage drawer?
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Easy to use
on February 26, 2015
Posted by: greatgrandma75
from Greenfield Twp. Pa
Since I haven't used a sewing machine in years this was really a treat. My son bought it for me and now I am sewing projects. I love how you can call the help line and receive personal attention. I have used this several times.
I wish that they had an information video on u tube. I have found several but they were not for my machine. I really would have loved one.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Love this sewing machine
on September 15, 2015
Posted by: Firefly
from Colorado
Fast and easy to use. Didn't need much instruction, labeling on machine shows where to go and how to do threading, stitching, bobbin loading. Tried a few special stitches, what an easy enjoyable experience! I would recommend this machine to beginner or experienced seamstress.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Superb machine
on July 21, 2015
Posted by: chrissyb
from Gilbert AZ
Great purchase, does everything I need and more. Has an amazing range of stitches and functions.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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