Customer reviews from brother-usa.com
Brother - CS7000X Computerized Sewing Bundle
Average customer rating
4.6
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
63
4 Stars
12
3 Stars
3
2 Stars
1
1 Star
4
100%of customers recommend this product.
(
37 out of
37)
Customer Reviews for Brother - CS7000X Computerized Sewing Bundle
Customer Rating
5
Great features
on November 1, 2022
Posted by: Cath
from Wisconsin
I love this machine. It replaced a 20 yo machine. This has such great features. The blind hem foot, and needle threaded are awesome features. Thanks
Written by a customer while visiting brother-usa.com
Customer Rating
5
So far so good!
on June 12, 2022
Posted by: Anonymous
from Gainesville, Ga
I love this machine! So easy to use and it works great!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Brother CS7000Z
on June 17, 2022
Posted by: Docsgirl
from Ohio
This is the worst sewing machine I've ever owned. It's a cheap piece of junk. Of course, you get what you pay for. Having come off my sturdy, wonderful Bernina to this, I was in shock at the poor quality. The LCD display should be lit as it's practically impossible to see anything. Threading is a chore, and the automatic threader rarely works and is more trouble than it's worth. Installing the walking foot was a nightmare as there were too many things to dismantle. My Bernina walking foot just snapped on. I don't have very large hands, but there is very little working space, and my hands barely had any room. I plan to donate this foreign made junk and purchase another Bernina. You can't beat Swiss workmanship. Brother, you need to step up your game and produce quality.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Too Many Instructions
on September 11, 2024
Posted by: Donna
This was my first Brother sewing machine I had purchased. The screwdriver and screw to remove the needle was impossible to do. The instruction booklet was much too involved with the different languages and the quick guide was too busy to follow all the numbered areas to go through. I decided to return this product and buy from a company that I have a sewing machine for many years and have always appreciated the instruction booklets they came with. This machine is not for everyone. Thank you in advance.
Response from brother-usa.comBy Brother Customer Service, September 12, 2024
Thanks for taking the time to review your experience with the Brother CS7000X. We appreciate your feedback. I understand you are planning to return the Brother CS7000X. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/CS7000X
https://www.brother-usa.com/support/CS7000X
Written by a customer while visiting brother-usa.com
Customer Rating
3
Pros and Cons
on October 12, 2023
Posted by: BLLily
from California
This sewing machine works well and does what it's supposed to do. My observations are mainly subjective. It is light-weight. That can be a plus and and negative. It's good because it's easier to carry. But it has a "chintzy" feel to it. Everything is plastic and it doesn't feel as "solid" as my former machine. Also, every machine makes noise when you sew, but the sounds this one makes is "rickety". Sorry, can't think of another word for it. It's not a solid sewing machine noise. It's higher pitched and sounds like it might fall apart at any minute. But, like I said, so far it does what it is supposed to do. I've made three quilts on it so far and other projects as well. The price was right and, overall, I'm satisfied with my purchase.
Response from brother-usa.comBy Brother Customer Service, October 16, 2023
Thank you for your feedback. We appreciate your comments and will be happy to forward them. If you need any assistance with your Brother CS7000X, please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Beginner sewer
on August 28, 2020
Posted by: Winning
from Ga
Please add a video on how to use this machine! It would be very helpful! Hope to give better review later.
Response from brother-usa.comBy Brother, Customer Service, September 1, 2020
Hi, I understand you are interested in videos for the Brother CS7000X. Here is a link with instructional videos which may help. https://bit.ly/3baPT5M
Written by a customer while visiting brother-usa.com
Customer Rating
5
Lightweight, affordable machine for travel
on July 26, 2023
Posted by: Barbara H
from Houston
I wanted a lightweight machine I could carry to sew days and classes. This one weighs 10lbs and has a lot of the features of my large home machine. I miss the auto thread cutter.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Not user friendly
on March 13, 2022
Posted by: Yorkiemom
from Asheville NC
This machine would be great for an experienced user but not for beginners. It’s too hard to thread the needle.
Response from brother-usa.comBy Brother, Customer Service, March 14, 2022
We would love to help. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com