Customer reviews from brother-usa.com
Brother - Sewing Machine, XM2701, Lightweight Machine with 27 Stitches, 6 Included Sewing Feet
Average customer rating
4
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
28
4 Stars
9
3 Stars
3
2 Stars
1
1 Star
8
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Brother - Sewing Machine, XM2701, Lightweight Machine with 27 Stitches, 6 Included Sewing Feet
Customer Rating
5
Nice sewing machine
on October 28, 2024
Posted by: Sidra
this is perfect machine for me its working great even on jeans never had any issue
Written by a customer while visiting brother-usa.com
Customer Rating
5
my daughter loves this sewing machine!
on December 27, 2024
Posted by: sewing mama beginner
from Bastrop, TX
My daughter is 8 years old and was interested in learning to sew clothes for her dolls. We bought this Brother sewing machine and it is such an excellent machine. Perfect for beginners! Easy-to-follow guides online and instructions. My daughter is a natural with it and calls her machine "Bro" for short. We've already made a couple of projects with the sewing group at our local library. It's super easy to use and not intimidating for me ( I have avoided sewing my whole life until now) and we know this Bro will last my daughter a very long time. Thank you! Great machine.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to Use
on March 31, 2025
Posted by: A D C
from Chantilly VA
The machine works beautifully. I love the helpful features especially for threading the needle.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Phenom machine!
on October 5, 2025
Posted by: CocoSuave
Great machine. Perfect for the starter or occasional sewist. The s a really wise purchase for anyone wanting to begin sewing or someone who needs a reliable machine but dies not want to pay for newest bells and whistles or electronic machines.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Machine
on October 5, 2015
Posted by: quilterma
from New York
I love this little machine. It’s affordable, simple, light weight , dependable and so easy to use. I think it is one of the best value purchases I have ever made. If you sew for hobby (I make a lot of quilts) or just like to sew some of your own clothing or home accents, you can’t go wrong with this machine. For years I was a professional seamstress with a fancy machine – but this Brother is more a joy to work with than my other machine
was!
was!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best little sewing machine
on November 20, 2019
Posted by: EliseOriana
from Goldsboro, NC
This sewing machine is great for everyday simple stitching. Easy to use and thread.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Disappointed
on April 17, 2023
Posted by: Anonymous
from Tampa Fl
This is my third Brother sewing machine. I was very pleased with my first two. This one has entirely too much plastic in the bobbin assembly. The bobbin rattles when sewing. The auto threading feature is difficult to use and doesn’t look like it will last long. I was very disappointed with the cheap construction and this will be my last Brother.
Response from brother-usa.comBy Brother, Customer Service, April 18, 2023
We apologize for any inconvenience. Please see the link below for helpful videos and FAQs:
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_xm2701eus&ftype3=100027&faqid=faqh00100611_000
If we can provide any further assistance, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_xm2701eus&ftype3=100027&faqid=faqh00100611_000
If we can provide any further assistance, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for beginners
on April 5, 2023
Posted by: MelonBoi1
from NJ
I absolutely love this machine, it includes everything it says, normally I would think its not really that good right? But when i picked it up, I was amazed, it really is light weight, and after the first stitch, I immediately fell in love with this machine. Lightweight, simple to use, easy threading and bobbin winding, extremely quick setup, easy to maintain, and all sorts of amazing stitches to chose from! Ive been sewing pillows with it and I made one for my sister with her name on it and she loves it. I do love the LED work light, and the blade around the left side makes a lot easier trimming the thread, the controls are easy to use, no messing around with it it sewed perfectly brand new without even touching the adjustments. And the ease of maintenance too! Every night when im done i unscrew the plate thing and clean out the bobbin case with a brush to keep this thing going. And it says it is jam resistant and It actually is, it has only jammed once but thats because my beginner cousin didnt know how to use it yet. The only thing i dont like it how loud it is, but I still insist you buy this machine. I love it.
Written by a customer while visiting brother-usa.com