I was super excited to receive this machine. But after several use, my needles broke (6x). I purchased a refurbished 44S before and figure i have another machine in case my 44S needed a tune up. And that failed. Im returning this machine.
No, I would not recommend this to a friend.
Response from singer.comBy Grace, Customer Care, August 4, 2020
We are sad to hear that you didn’t have the best experience with your recent purchase. You deserve better and we'll love the chance to hear how we can improve. Please reach out at your conveniece at https://www.singer.com/Contact-Us to help us better serve you in the future.
My Mom is elated due to the fact she is a retired seamstress. It has relieved her from depression of the Covid19. Especially the features. No longer trying to insert the thread into the needle. OMG....it's an automatic feature. Now I want one asap!
I would recommend this to a friend!
Response from singer.comBy Devon, Customer Care, August 1, 2020
Dear Bambi,
Thanks for taking the time to share this awesome review with us. It's so heartwarming to hear that sewing has brought your mom to a much better state. Please give her a big hug from the Singer team and we'd love to see what she's working on now! All the best to you both.
not easy to adjust to the use of the product - all my previous machine has been Singer however the most important part to me is the self stringing of the needle and that not very eases to use either - stilling trying to adjust not easy
I like this machine very much. The lack of more info re parts and troubleshooting is disappointing, even online. We don't need a book, but certainly more info is necessary.
Due to Covid 19 shipping took forever with no communication from Singer, which was not good at all! A little communication would have gone a very long way!!! That has nothing to do with the product though. I actually love the machine since I've been using it and I have been using it daily! You can't go wrong with this machine. Very easy to set up, comes with great quick set up instructions. You'll be sewing within minutes of unpacking! Great for the beginner and experienced.