Customer reviews from otterbox.com
OtterBox - OtterSpot 10W Fast Charge for QI Wireless-Enabled Devices | Color: Black - Black
Average customer rating
3.4
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
70
4 Stars
27
3 Stars
26
2 Stars
27
1 Star
34
61%of customers recommend this product.
(
102 out of
168)
Customer Reviews for OtterBox - OtterSpot 10W Fast Charge for QI Wireless-Enabled Devices | Color: Black - Black
Posted by: Kemma14
Verified Purchase:Yes
I purchased the OtterSpot about a month ago and absolutely love it! I take this everywhere I go. Sliding this in my back pocket when I walk out the door, makes this so convenient. My husband grabs his off the base in the morning, I grab mine, we stack them back after work. The system works great with my family and allows friends to charge when they swing by the house without needing any cables.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Stanleym50
Verified Purchase:Yes
I had this product for a couple weeks now and still have kind of mixed reviews about it. It's good to have a mobile charger and it works great with my case however, it could be better. Let's start with the Pro's 1. The product is made a very good quality. 2. It has a built-in USB c port for charging. 3. It has a battery percentage light. 4. It works well with my punk case. 5. It is very handy if you have guests come over to the house. And now for the cons. 1. For LED lights stays on while charging all the time. 2. Small battery. 3. I connect my earbuds to the USB-C charging port and it only charged for a couple of minutes before it stops. 4. You have to remember to push the button before you put your phone on the charger for it to charge. 5. And last but not least very very expensive. But other than that I'm still working with it and if I have anything else I'll let you know.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , March 4, 2021
Hi, Stanley!
We're glad to hear that you're liking your OtterSpot for the most part, and we greatly appreciate your feedback about the shortcomings of that charger. We'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're glad to hear that you're liking your OtterSpot for the most part, and we greatly appreciate your feedback about the shortcomings of that charger. We'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Cat 55
Verified Purchase:Yes
Great product, so much better than a regular charger. Very pleased with this purchase. I highly recommend
Written by a customer while visiting otterbox.com
Posted by: CKREDWING
Verified Purchase:Yes
The wired base is great. It charges the phone quicker than I thought it would have. The add on base is nice to have around the house. The reason for the 4 star is that the charger is not compatible with the Samsung watches.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ben E
Verified Purchase:Yes
I love this charger. It sits by my bed and i use it everyday. When i need it i just grab the battery and take it with me when i travel. Very neat idea and very effective
Written by a customer while visiting otterbox.com
Posted by: Cajunscorpio
Verified Purchase:Yes
This charger is so slow,and fully charged it couldn't last long enough to get a full charge on my S23 ultra.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, June 12, 2023
Hi there! We're sorry to hear about your OtterSpot struggles! Are you using one of our cases on your Galaxy S23 Ultra? If not, we cannot guarantee that this product will work with any third-party cases, as we do not test our products with anything but our own cases. We apologize for any inconvenience.
If you are using one of our cases with this product, then give us a ring at 1-855-688-7269 and we would be happy to help troubleshoot this issue with you!
Cheers,
OtterBox Customer Support
If you are using one of our cases with this product, then give us a ring at 1-855-688-7269 and we would be happy to help troubleshoot this issue with you!
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Moparviper
Verified Purchase:Yes
So far it has worked flawlessly as a matter of fact it even worked on my old phone while I was waiting for my new one to arrive.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
This is great. Powerful enough to get thru ob case
on August 13, 2023
Posted by: Thanasi K
Verified Purchase:Yes
Perfect wireless charger for phones protected by the best phone cases made by otterbox. Powerful and quick charging. No complaints.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com