Customer reviews from otterbox.com
OtterBox - Commuter Series Case - LG K30 TM/LG Phoenix Plus - Black
Average customer rating
4.3 out of 5
4.3
(22 Reviews)
Open Ratings Snapshot
Rating breakdown 22 reviews
5 Stars
16
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
2
86%of customers recommend this product. 
(
18 out of 21
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Commuter Series Case - LG K30 TM/LG Phoenix Plus - Black
Customer Rating
5 out of 5
5
Sturdy security
on July 19, 2018
Posted by: Molly
Verified Purchase:Yes
I got the black and pink for our new smart phones. Easy to put on and it feels very secure.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Great Company- Fair Case
on September 8, 2018
Posted by: Dave
Verified Purchase:Yes
Love Otter Box as a whole, limited selection for my phone (LG K30), do not care for the Commuter, used a Defender for last phone (S7), Loved that box
No screen cover, hard to hold smooth shell
Response from otterbox.comBy OtterBox, Customer Service Team, September 10, 2018
Hey Dave,

We apologize that this Commuter series wasn't exactly the OtterBox case you were looking for to cover your LG Premier Pro LTE! Unfortunately, we do not currently carry the Defender series for this particular device, but we'll gladly pass your feedback along to our product design team for future consideration. Meanwhile, we're confident that this Commuter should keep your phone safe and secure for a long time to come. If you do run into any other questions going forward, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll always do what they can to help out!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
It's "kid proof"
on September 18, 2018
Posted by: Mom of four
Verified Purchase:Yes
My 4 year old dropped my phone. NOT A SCRATCH! I've only had the phone a short time. So very happy I bought this cover.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
wouldn't go without one!
on September 23, 2018
Posted by: Lisa
Verified Purchase:Yes
literally spent more on the case than the phone but it's so worth it! my last case was still going after 4 years of hard, hard use (and hundreds of hard falls). I finally had to upgrade my phone so I needed a new one.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best Phone Case Ever
on February 19, 2019
Posted by: Emily K
Verified Purchase:Yes
I bought this about a month ago and it fits my phone perfectly.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best investment
on July 16, 2020
Posted by: Grandma
Verified Purchase:Yes
My granddaughter has disabilities and drops or throws her phone a lot usually have to replace it once a year so far still has the same phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Brilliant
on January 14, 2019
Posted by: Colleen
Verified Purchase:Yes
Bought this for my 88 year old mother and she is very happy with the pink color!
I am happy because the phone is protected when she drops it!
I am on my second phone and my second OtterBox. I would NEVER have a phone without an OtterBox. Best purchases of my life!
(please make a pink or red one for my LG V30)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Not What I Thought!
on September 11, 2018
Posted by: Keith
Verified Purchase:Yes
I am sad that the add made it look as if it had a cover over the front to protect the screen.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 11, 2018
Hey Keith,

We sincerely apologize about any perplexity surrounding the screenless style of the Commuter series! Currently, we do not offer a case design for this particular device that does provide screen protection, but we'll be happy to pass your feedback along to our product design team for future consideration. In the meantime, if you have any additional questions, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll always do what they can to help out!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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