Customer reviews from otterbox.com
OtterBox - Defender Pro Series Purple Case and Holster - Samsung Galaxy S22 Ultra - Happy Purple
Average customer rating
4.4
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
193
4 Stars
34
3 Stars
19
2 Stars
13
1 Star
17
87%of customers recommend this product.
(
144 out of
166)
Customer Reviews for OtterBox - Defender Pro Series Purple Case and Holster - Samsung Galaxy S22 Ultra - Happy Purple
Posted by: Jesus
Verified Purchase:Yes
This case is robust, yet sleek! It's already protected my phone from and screen-first drop into a rocky surface and it came out unscathed besides a little dirt on the rubber. Just bought a case for my S20 Ultra before trading it in for the S22 and its way better than the last one!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dave Cosper
Verified Purchase:Yes
Great protection! A little clunky though, and snags on almost anything - I've broken the corners off of two different cases.
Written by a customer while visiting otterbox.com
Posted by: Dennis
Verified Purchase:Yes
Well this my first smart phone/ case but its perfect. Flawless. You tube it to see how to install as the instructions didn't help.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Is it worth it?
on September 9, 2022
Posted by: Eric
I purchased this case last year when I purchased my phone. Things were OK at first with it. Now it randomly falls out of the clip and hits the ground, or the clip on the clip for the phone hangs open and the whole thing falls. This has happened numerous times. It has protected my phone ok for the most part, but am now having to replace my screen protector yet again due to it cracking, atleast I hope it's just the protector that cracked. For the money you charge for these cases, they should be designed better. This will be the last OtterBox I purchase unless changes are made. Disappointed to say the least, and costing me money. Had the same issue years ago with these products and left them for a while, but decided to try them again..... Oops
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 13, 2022
A random disengaging from that holster is most definitely not what we had in mind and we're sorry that you're struggling with your current Defender Series Pro case. We'd be more than happy to help make sure everything gets properly dialed in with a brand-new replacement for a far less unnerving Otter experience going forward.
As for those screen protectors, are you using either our Alpha Flex or Clearly Protected Film for the S22 Ultra? We weren't fans of how glass pieces interacted with the device/case combo, so we really only recommend these as solid and secure options.
Give our friendly Otters a call and we'll be glad to discuss and get that new case and holster ordered up!
Best,
OtterBox Customer Service Team
As for those screen protectors, are you using either our Alpha Flex or Clearly Protected Film for the S22 Ultra? We weren't fans of how glass pieces interacted with the device/case combo, so we really only recommend these as solid and secure options.
Give our friendly Otters a call and we'll be glad to discuss and get that new case and holster ordered up!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Hulk Strong Case
on September 25, 2022
Posted by: Reaper
My Job uses otterbox cases on our IPhone and I've thrown the work phone across a parking lot a few times because it was irritating me off and the case protected it from braking and even protected the screen for the iphone and the case I use for my 22 ultra has a clean and sleek design that I really do love
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Drop from a rooftop. The protection don't stop!
on September 30, 2022
Posted by: HeyRay2
While on my second-story roof I leaned over to pick up a tool my phone slid out of my jacket pocket and sailed off the roof, smacking into the windshield of my car and sending the case and belt holster flying in separate directions.
Expecting both a shattered phone and a cracked windshield I was shocked to find that not only was my windshield undamaged due to the slight give of the case material but my phone was also completely find. No cracks, no dents, no damage AT ALL. The case and holster are still both in perfect condition.
While I hope to never be in another position to test an Otterbox Defender in this manner, it certainly did it's job this time!
Thanks Otterbox! My phone, and wallet, thank you!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anna
Verified Purchase:Yes
Could not use the power button on the side to turn illuminate the screen. Material did not allow me to add a ring in the back to hold the phone more securely when I use it.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: David M
Verified Purchase:Yes
Durable, no worries of a broken phone.Great colors too
I would recommend this to a friend!
Written by a customer while visiting otterbox.com