Customer reviews from Waterdrop
Waterdrop - X12 Alkaline Mineral Reverse Osmosis System, Extra WD-F2 Replacement filter - White
Average customer rating
4.9
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
142
4 Stars
14
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Waterdrop - X12 Alkaline Mineral Reverse Osmosis System, Extra WD-F2 Replacement filter - White
Customer Rating
5
Great tasting water and
on March 5, 2025
Posted by: Mark M.
Great tasting water and excellent design. Easy to change filters.
Written by a customer while visiting Waterdrop
Customer Rating
5
This is a perfect under sink
on March 3, 2025
Posted by: customer
This is a perfect under sink system with no big tank required. Before RO I had 350+ PPM in TDS in my water and barely drinkable. Now I have 5-8 PPM in TDS and fantastic water. It produces plenty for cooking and drinking. A rare find IMHO.
Written by a customer while visiting Waterdrop
Customer Rating
5
I installed in basement below
on February 24, 2025
Posted by: Bicycle P.
I installed in basement below kitchen . Plenty of pressure . Works great
Written by a customer while visiting Waterdrop
Customer Rating
5
We have been using our
on February 18, 2025
Posted by: Linda P.
We have been using our Waterdrop X12 System for a few weeks and it has absolutely been a game-changer for us! Our Public Water Utility had so much chlorine and other additives to the water that we became concerned to drink it, so we purchased this system hoping for a healthier alternative. It has been amazing! We are drinking much more water (even our dogs like it better and are drinking more), my skin has improved because I am now staying hydrated, and we feel that, overall, our health is already benefiting from the change. Installation takes a little bit of skill if you need to run electrical for the system, but my husband had everything installed, including wiring, in a couple of hours. Love this product so much, and wish we had purchased it sooner. Thank you Waterdrop!!
Written by a customer while visiting Waterdrop
Customer Rating
5
I've installed multiples of
on February 11, 2025
Posted by: scott h.
I've installed multiples of these units in customers homes. Super easy install and I finally installed one at my own home. Water taste great and itis nice knowing what the TDS is coming out at the faucet.. automatic reminders for filter, life and ease of ordering filters,. No guest work here.
Written by a customer while visiting Waterdrop
Customer Rating
5
Great product at a reasonable
on February 7, 2025
Posted by: Thomas F.
Great product at a reasonable price. Quality materials and workmanship, water tastes great, quick and easy to install. Super easy to change filters when it's time. Highly recommend.
Written by a customer while visiting Waterdrop
Customer Rating
5
Loved it so much at our
on February 3, 2025
Posted by: Deborah L.
Loved it so much at our rental, we bought one for our home.
Easy to set up (no plumber needed) with everything included. Narrow, deep and tall, it intelligently minimizes space use under your sink. No PhD required to use. It clearly lets you know when filters need replaced (rarely and easy). Buy the remineralization cartridge if *not* using for humidifiers or if your tap water pH is close to 7.0.
Easy to set up (no plumber needed) with everything included. Narrow, deep and tall, it intelligently minimizes space use under your sink. No PhD required to use. It clearly lets you know when filters need replaced (rarely and easy). Buy the remineralization cartridge if *not* using for humidifiers or if your tap water pH is close to 7.0.
Written by a customer while visiting Waterdrop
Customer Rating
5
As a design engineer, I am
on February 3, 2025
Posted by: CHARLES
As a design engineer, I am impressed with the thought that went into this water filter system. It was way easier to install than my last system, and the water taste is excellent. The TDS readings went from 140 grains out of the tap to around 9 out of the RO filter. Note: during the installation, refer to both the quick guide and the full manual, and take your time. One gotcha for us was how high I put the waste water saddle on the sink drain. When the RO filter does a flush, it splatters water out of the drain. We fixed that with a filter screen over the sink drain. We were very careful with the installation and had no leaks afterwards. The display was very nice and helpful. Follow the instructions exactly for the first flush!
Written by a customer while visiting Waterdrop