Customer reviews from Waterdrop
Waterdrop - X12 Alkaline Mineral Reverse Osmosis System, Extra WD-F2 Replacement filter - White
Average customer rating
4.9
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
142
4 Stars
14
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Waterdrop - X12 Alkaline Mineral Reverse Osmosis System, Extra WD-F2 Replacement filter - White
Customer Rating
5
We've been using the Waterdrop
on June 12, 2025
Posted by: Maegen L.
We've been using the Waterdrop X12 for a few weeks now, and it is been such a great addition to our home. The setup was super easy no plumbing required and it looks sleek on our counter without taking up too much space.
We weren't using plastic bottles before, but we were definitely looking for a high-quality filtration system to support our familyis health. Weare currently working on improving our mineral status through recent HTMA testing, and knowing this system is helping reduce our heavy metal exposure is a big deal to us. The taste of the water is great, and we feel more confident about what weare drinking every day.
If youare looking for a solid water filtration system that can support long-term wellness goals (especially around detox and mineral balance), the Waterdrop X12 is an awesome choice.
Written by a customer while visiting Waterdrop
Customer Rating
5
The water tastes good. The
on June 7, 2025
Posted by: James H.
The water tastes good. The noise is negligible and irrelevant. Easy to install. Takes little room under the sink and is a clean looking unit. We are very pleased with the unit and its trouble free operation.
Written by a customer while visiting Waterdrop
Customer Rating
5
Great product. However, when
on June 7, 2025
Posted by: Marjorie F.
Great product. However, when ordering the UV Light, it did not come with the filter should have. It provided an inconvenience.
Written by a customer while visiting Waterdrop
Customer Rating
5
Thoroughly pleased! Should
on June 6, 2025
Posted by: Whiting J.
Thoroughly pleased! Should have done this a long time ago.
Written by a customer while visiting Waterdrop
Customer Rating
5
Seems well built and fairly
on June 5, 2025
Posted by: David R.
Seems well built and fairly easy to install. Great design by having the filters slide right into unit. It's been a month or so and no issues. Water tastes great. Saved so much space compared to the old one with a big tank.
Written by a customer while visiting Waterdrop
Customer Rating
5
Easy to install, good water
on June 4, 2025
Posted by: Mike W.
Easy to install, good water flow, great taste, sleek design. I wish I would have installed one years ago.
Written by a customer while visiting Waterdrop
Customer Rating
5
Easy setup... Worked exactly
on June 3, 2025
Posted by: JamieD
Easy setup... Worked exactly as expected, clean water.
Written by a customer while visiting Waterdrop
Customer Rating
5
Waterdrop X12 Review: 5 Stars
on June 3, 2025
Posted by: Janet V.
Waterdrop X12 Review: 5 Stars from Our Barrier Island Home
We installed the Waterdrop X12 Reverse Osmosis system in our barrier island home, and weare thrilled with it. The setup took us about 2 hours, mostly because we had to run a power supply under the sink for the outlet. The instructions were straightforward, and the quick-connect fittings made it doable without a plumber, even for us DIY beginners. Side joke advice: Once you turn it on for its initial "run", make sure you have turned on the water supply or nothing flows through the system -- took me 25 minutes before I figured it out!
Living on a barrier island, our tap water used to have a noticeable smell from the salty, sediment-heavy supplyompletely gone now with the X12. The water tastes clean and fresh, with a slight mineral boost that makes it perfect for drinking and cooking. The system filters out nearly everything, including fluoride, which we love, and re-mineralizes the water for great taste. The TDS levels dropped significantly, and we no longer need the 5-gallon water jugs we used to buy since the town water was something we chose not to drink.
The compact design fits easily under our sink, and the smart faucet is a nice perk, showing water quality and filter status. We especially love the feature that lets us select specific ounce amounts to dispenseuper handy for filling coffee pots or water bottles without spills. Itis fast, filling a glass in seconds, and wastes less water than other RO systems we considered, which feels good for our coastal lifestyle. For anyone on a barrier island dealing with smelly or poor-quality water, the X12 is a fantastic solution. Five stars, and we highly recommend it!
My next addition is to figure out how to run my ice maker water line into the X12 and see how that changes ice quality -- even though that is a filtered system. We use the X12 in addition to our whole house water filtration system since it provides a much better quality of drinking water and removes more TDS which is important for our health.
Written by a customer while visiting Waterdrop