Customer reviews from Waterdrop
Waterdrop - X16 Reverse Osmosis System Extra WD-AP431-3 Scale inhibition filter - Black
Average customer rating
4.9
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
89
4 Stars
9
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Waterdrop - X16 Reverse Osmosis System Extra WD-AP431-3 Scale inhibition filter - Black
Customer Rating
5
This system is so quiet. Our
on April 18, 2025
Posted by: Elana D.
This system is so quiet. Our last one was really noisy. Before we added the remineralization filter, the flavor of the water wasn't very good, but we live in an area where the water is extremely hard. We are very happy with this system.
Written by a customer while visiting Waterdrop
Customer Rating
5
I feel good about what Iam
on May 16, 2025
Posted by: Matthew
I feel good about what Iam putting into my body every time I drink water and it tastes great.
Written by a customer while visiting Waterdrop
Customer Rating
5
Great products. I bought this
on May 22, 2025
Posted by: Curt G.
Great products. I bought this tankless RO unit to replace a tank with permeate pump system. I was tired of the filter changes on the tank system. I'm looking forward to the filter change on the tankless system.
Written by a customer while visiting Waterdrop
Customer Rating
5
Did have to get a part
on June 8, 2025
Posted by: Helena
Did have to get a part replaced. I am waiting on the plumber to come and do the replacement.
Written by a customer while visiting Waterdrop
Customer Rating
5
easy to install and water
on October 11, 2022
Posted by: bryan
easy to install and water tastes great! no more water bottles!!
Written by a customer while visiting Waterdrop
Customer Rating
5
I love the system. Easy to
on October 12, 2022
Posted by: Felicia M.
I love the system. Easy to install and works so great! No issues!
Written by a customer while visiting Waterdrop
Customer Rating
5
We brought the 800 GPD
on October 21, 2022
Posted by: Purakazoku
We brought the 800 GPD Tankless RO System with UV Sterilizing Light and Smart Faucet - Waterdrop G3P800 along with Remineralization Filter a few months ago. So far, we are really glad with our RO System. It has been one of the best investments since not only the water tastes great but also as the water wastage ratio is 3:1, one of the least water wasting RO systems available in the market.
Before 800GPD, we had a traditional RO system with a tank and with remineralization as well. However, each time the filters had be changed we had to contact the company that installed it and it was a hassle. So, we decided to change to Waterdrop RO system. Originally planned for 400GPD RO system, however ended up buying 800GPD RO system as it came with UV light that further sterilized the water. It turned out to be a good decision since there have a lot of rains lately and there have been boil water advisories in various surrounding neighborhoods. Having water sterilized automatically does give a peace of mind especially as we are having a baby soon.
Overall, we are happy with the Waterdrop RO system and below are some of the pros and cons.
Pros:
Water tastes ones of the best we have ever tasted, probably reminerilization adds that taste. My wife is happy with her tea brew taste from this water. She's unable to drink bottled water anymore. :)
UV sterilization has been a great feature as we do not have to boil water.
Water usage to wastage is 3:1 which is certainly better than 1:1 or 1:2 or even 1:3 for certain traditional RO systems.
Ease of changing filters is one of the simplest DIY tasks and probably fastest and doesn't need involvement of water system companies as in traditional RO systems.
TDS display on faucet is convenient.
Filters life indication on faucet is very convenient and easy to monitor to change.
Tank less RO system under sink certainly saves a good amount of cabinet space and also looks very neat and clean.
Water tastes ones of the best we have ever tasted, probably reminerilization adds that taste. My wife is happy with her tea brew taste from this water. She's unable to drink bottled water anymore. :)
UV sterilization has been a great feature as we do not have to boil water.
Water usage to wastage is 3:1 which is certainly better than 1:1 or 1:2 or even 1:3 for certain traditional RO systems.
Ease of changing filters is one of the simplest DIY tasks and probably fastest and doesn't need involvement of water system companies as in traditional RO systems.
TDS display on faucet is convenient.
Filters life indication on faucet is very convenient and easy to monitor to change.
Tank less RO system under sink certainly saves a good amount of cabinet space and also looks very neat and clean.
Cons:
The system is somewhat noisy specially when silent or at night times unlike the traditional RO system we had previously.
We had to run electrical wiring for an outlet under the sink cabinet before we got this RO system.
Since this is a tank less RO system, water is unavailable in case there is no power.
The faucet level is available only on right. Our previous water faucet lever was on left as our RO system faucet is left of kitchen sink faucet so left faucet lever was very convenient.
There is no active filter life indication for remineralization filter.
The system is somewhat noisy specially when silent or at night times unlike the traditional RO system we had previously.
We had to run electrical wiring for an outlet under the sink cabinet before we got this RO system.
Since this is a tank less RO system, water is unavailable in case there is no power.
The faucet level is available only on right. Our previous water faucet lever was on left as our RO system faucet is left of kitchen sink faucet so left faucet lever was very convenient.
There is no active filter life indication for remineralization filter.
Overall, we would do it all over again, if we had to, as this is one of the wonderful RO systems available and we really like it. Pure drinking water is an essential need yet a bliss.
Written by a customer while visiting Waterdrop
Customer Rating
5
We love our new RO system.
on October 21, 2022
Posted by: VANESSA
We love our new RO system. It's already saved us $$ since we are no longer buying bottled water, and I am so glad to reduce our use of single-use plastics as well. The water tastes great and the system works like a dream.
Written by a customer while visiting Waterdrop