Customer reviews from Waterdrop
Waterdrop - X12 Reverse Osmosis System Extra WD-PT-05B-L Water Filter Pitcher - White
Average customer rating
4.9
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
142
4 Stars
14
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Waterdrop - X12 Reverse Osmosis System Extra WD-PT-05B-L Water Filter Pitcher - White
Customer Rating
5
Excellent product. It was
on January 15, 2025
Posted by: Lynn .
Excellent product. It was easy to install without a plumber and compact. Love that it is tankless. The packaging in which out arrived was impressive. We received our order very quickly. The product seems very durable and our water has no taste - fabulous. With filtering, the TDS dropped significantly to a healthy level. There is a bit of a hum when operating but not annoying- especially knowing it is working to give us healthy drinking water. The water flow is quite fast compared to other systems which is both impressive and welcome, yet a bit challenging at times depending on what I am filling. it would be nice if we could control the rate of water flow. No leaks - as was the problem experienced with 2 RO filters from a prior company. Great product and I highly recommend.
Written by a customer while visiting Waterdrop
Customer Rating
4
I really love the idea of the
on January 26, 2025
Posted by: Michael V.
I really love the idea of the under sink reverse osmosis system. The product works well, looks nice, fits well under the countertop, and install was simple.
The product is definitely expensive, and my issue with the system is the alkalizing filter. It definitely adds a taste to the water, but they don't make an alternative filter that fits in the X12. It also seems like the filters are often out of stock, which would render the RO system unusable
Written by a customer while visiting Waterdrop
Customer Rating
5
I installed in basement below
on February 24, 2025
Posted by: Bicycle P.
I installed in basement below kitchen . Plenty of pressure . Works great
Written by a customer while visiting Waterdrop
Customer Rating
5
A wonderful experience, from
on March 25, 2025
Posted by: Hector S.
A wonderful experience, from the first moment my family and I have noticed the difference, the water is super fresh and has a spectacular flavor. 100% RECOMMENDED
Written by a customer while visiting Waterdrop
Customer Rating
5
I like being able to select
on March 26, 2025
Posted by: Jackie T.
I like being able to select the amoint of water needed. Water tastes great. Filter status on faucet is helpful to keep up with filter change needs.
Written by a customer while visiting Waterdrop
Customer Rating
5
My family & I love our X12. We
on April 5, 2025
Posted by: Kevin F.
My family & I love our X12. We probably drink a lot more water than we did before. We've been encouraging more people to buy a WaterDrop system.
Written by a customer while visiting Waterdrop
Customer Rating
5
Amazing system-the water
on May 26, 2025
Posted by: Dan S.
Amazing system-the water quality is second to none.
Written by a customer while visiting Waterdrop
Customer Rating
5
Waterdrop X12 Review: 5 Stars
on June 3, 2025
Posted by: Janet V.
Waterdrop X12 Review: 5 Stars from Our Barrier Island Home
We installed the Waterdrop X12 Reverse Osmosis system in our barrier island home, and weare thrilled with it. The setup took us about 2 hours, mostly because we had to run a power supply under the sink for the outlet. The instructions were straightforward, and the quick-connect fittings made it doable without a plumber, even for us DIY beginners. Side joke advice: Once you turn it on for its initial "run", make sure you have turned on the water supply or nothing flows through the system -- took me 25 minutes before I figured it out!
Living on a barrier island, our tap water used to have a noticeable smell from the salty, sediment-heavy supplyompletely gone now with the X12. The water tastes clean and fresh, with a slight mineral boost that makes it perfect for drinking and cooking. The system filters out nearly everything, including fluoride, which we love, and re-mineralizes the water for great taste. The TDS levels dropped significantly, and we no longer need the 5-gallon water jugs we used to buy since the town water was something we chose not to drink.
The compact design fits easily under our sink, and the smart faucet is a nice perk, showing water quality and filter status. We especially love the feature that lets us select specific ounce amounts to dispenseuper handy for filling coffee pots or water bottles without spills. Itis fast, filling a glass in seconds, and wastes less water than other RO systems we considered, which feels good for our coastal lifestyle. For anyone on a barrier island dealing with smelly or poor-quality water, the X12 is a fantastic solution. Five stars, and we highly recommend it!
My next addition is to figure out how to run my ice maker water line into the X12 and see how that changes ice quality -- even though that is a filtered system. We use the X12 in addition to our whole house water filtration system since it provides a much better quality of drinking water and removes more TDS which is important for our health.
Written by a customer while visiting Waterdrop