Customer reviews from Waterdrop
Waterdrop - X12 Reverse Osmosis System Extra WD-RPFK-1 Spin Down Sediment Filter - White
Average customer rating
4.9
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
30
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Waterdrop - X12 Reverse Osmosis System Extra WD-RPFK-1 Spin Down Sediment Filter - White
Customer Rating
5
Waterdrop X12 Review: 5 Stars
on June 3, 2025
Posted by: Janet V.
Waterdrop X12 Review: 5 Stars from Our Barrier Island Home
We installed the Waterdrop X12 Reverse Osmosis system in our barrier island home, and weare thrilled with it. The setup took us about 2 hours, mostly because we had to run a power supply under the sink for the outlet. The instructions were straightforward, and the quick-connect fittings made it doable without a plumber, even for us DIY beginners. Side joke advice: Once you turn it on for its initial "run", make sure you have turned on the water supply or nothing flows through the system -- took me 25 minutes before I figured it out!
Living on a barrier island, our tap water used to have a noticeable smell from the salty, sediment-heavy supplyompletely gone now with the X12. The water tastes clean and fresh, with a slight mineral boost that makes it perfect for drinking and cooking. The system filters out nearly everything, including fluoride, which we love, and re-mineralizes the water for great taste. The TDS levels dropped significantly, and we no longer need the 5-gallon water jugs we used to buy since the town water was something we chose not to drink.
The compact design fits easily under our sink, and the smart faucet is a nice perk, showing water quality and filter status. We especially love the feature that lets us select specific ounce amounts to dispenseuper handy for filling coffee pots or water bottles without spills. Itis fast, filling a glass in seconds, and wastes less water than other RO systems we considered, which feels good for our coastal lifestyle. For anyone on a barrier island dealing with smelly or poor-quality water, the X12 is a fantastic solution. Five stars, and we highly recommend it!
My next addition is to figure out how to run my ice maker water line into the X12 and see how that changes ice quality -- even though that is a filtered system. We use the X12 in addition to our whole house water filtration system since it provides a much better quality of drinking water and removes more TDS which is important for our health.
Written by a customer while visiting Waterdrop
Customer Rating
5
Thoroughly pleased! Should
on June 6, 2025
Posted by: Whiting J.
Thoroughly pleased! Should have done this a long time ago.
Written by a customer while visiting Waterdrop
Customer Rating
5
We've been using the Waterdrop
on June 12, 2025
Posted by: Maegen L.
We've been using the Waterdrop X12 for a few weeks now, and it is been such a great addition to our home. The setup was super easy no plumbing required and it looks sleek on our counter without taking up too much space.
We weren't using plastic bottles before, but we were definitely looking for a high-quality filtration system to support our familyis health. Weare currently working on improving our mineral status through recent HTMA testing, and knowing this system is helping reduce our heavy metal exposure is a big deal to us. The taste of the water is great, and we feel more confident about what weare drinking every day.
If youare looking for a solid water filtration system that can support long-term wellness goals (especially around detox and mineral balance), the Waterdrop X12 is an awesome choice.
Written by a customer while visiting Waterdrop
Customer Rating
5
Love this filter system. Water
on June 29, 2025
Posted by: Jp
Love this filter system. Water taste so good and install is so easy!
Written by a customer while visiting Waterdrop
Customer Rating
5
Love the taste of water. So
on July 2, 2025
Posted by: Harpreet S.
Love the taste of water. So happy that we don't have to go out and fill water , enjoying it so much
Written by a customer while visiting Waterdrop
Customer Rating
5
I have the Waterdrop X12 and I
on July 10, 2025
Posted by: Bob F.
I have the Waterdrop X12 and I absolutely love it. The installation process was pretty straightforward and only took about a day for me to complete. The water tastes great, the unit is quiet and easy on the eyes, and the digital display on the top of the faucet is icing on the cake! I would highly recommend the X12 to anyone looking for an 11-stage, tankless, reverse osmosis water filter that not only delivers great tasting healthy water to drink, but looks stylish doing it!
Written by a customer while visiting Waterdrop
Customer Rating
5
Easy to set up. Delicious
on July 19, 2025
Posted by: Casey C.
Easy to set up. Delicious water. Absolutely fantastic purchase.
Written by a customer while visiting Waterdrop
Customer Rating
5
We have been using our
on February 18, 2025
Posted by: Linda P.
We have been using our Waterdrop X12 System for a few weeks and it has absolutely been a game-changer for us! Our Public Water Utility had so much chlorine and other additives to the water that we became concerned to drink it, so we purchased this system hoping for a healthier alternative. It has been amazing! We are drinking much more water (even our dogs like it better and are drinking more), my skin has improved because I am now staying hydrated, and we feel that, overall, our health is already benefiting from the change. Installation takes a little bit of skill if you need to run electrical for the system, but my husband had everything installed, including wiring, in a couple of hours. Love this product so much, and wish we had purchased it sooner. Thank you Waterdrop!!
Written by a customer while visiting Waterdrop