The otterbox seems to be already used. The rubber outside it all stretched out. I dislike it immensely.
Response from otterbox.comBy Customer Service, October 3, 2023
Hello! We are so sorry to hear you had some concerns with your Defender Pro Series case right out of the box. We do not resell used items, and we would invite you to give our amazing Customer Service Team a call so we may assist with this! 1-855-688-7269