Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster for Samsung Galaxy S23 Ultra | Color: - Dark Pink
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
244
4 Stars
26
3 Stars
18
2 Stars
14
1 Star
27
86%of customers recommend this product.
(
209 out of
243)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster for Samsung Galaxy S23 Ultra | Color: - Dark Pink
Posted by: Lars Yo
Verified Purchase:Yes
Screen cracked with Otter Box installed. Thought this was not supposed too happen.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
Older ones were good not the s23 ultra one .
on August 16, 2023
Posted by: Jim888
My Samsung 23 ultra fell off my bathroom counter. Even with my screen protector my screen got cracked and took out 1/2 my screen. Had the same case on a s21 and it stuck out farther over the screen protected it fine . Not happy with this version after it was 420 $ to get it repaired.
Response from otterbox.comBy Customer Service, August 17, 2023
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Disciple
Verified Purchase:Yes
Case has been on my phone for about 3 months. Experience is amazing. These are STILL the reigning champs of cases. Go ahead and slap one of these on; knowing the protection and style is top tier.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I love the different colors that Otterbox has. This case is very reliable and protects my phone.
Written by a customer while visiting otterbox.com
Posted by: Handyman
Verified Purchase:Yes
It looks good, fits like a glove, and feels durable...
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Donna m
Verified Purchase:Yes
Had this also on my previous phone! Wouldn't have a phone witnout it!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
They don't make them like they us too.
on September 17, 2023
Posted by: Saad
Purchase your case maybe 3 yrs ago it was great...No problems....
July Purchase a case it did not last 2 months...Love your product only thing it's the quality....
Response from otterbox.comBy OtterBox, Customer Service , September 18, 2023
Hi Saad! We apologize for the issue you have experienced with your Defender Series Pro Case. Please give our CS Team a call at 1-855-688-7269 as we have an awesome warranty, and we are happy to help!
Written by a customer while visiting otterbox.com
Posted by: Deb V
Verified Purchase:Yes
Best OtterBox I've purchased to date. It's durable, great color and priced accordingly.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com