Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster for Samsung Galaxy S23 Ultra | Color: - Dark Pink
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
244
4 Stars
26
3 Stars
18
2 Stars
14
1 Star
27
86%of customers recommend this product.
(
209 out of
243)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster for Samsung Galaxy S23 Ultra | Color: - Dark Pink
Posted by: Dayna
Verified Purchase:Yes
Can't find a better case to protect your phone from cracking or breaking!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brandon
Verified Purchase:Yes
Otter box has the best out there. I have been using for years!
Written by a customer while visiting otterbox.com
Posted by: KLee
Verified Purchase:Yes
Beautiful case but get very dirty fast but still protects like it should
Response from otterbox.comBy OtterBox, Customer Service Support, May 25, 2023
Hi there! While we are pumped to hear that you are loving most aspects of our case, we are sorry to hear about this unusual situation with your Defender Series Pro case becoming dirty! We always recommend rinsing off or wiping off your case when it comes in contact with something that may aid in the dirtying of your case!
If you are finding that your case has somehow become discolored, no need to fear! We would be happy to help get you a replacement through our product warranty. Just give us a ring at 1-855-688-7269!
Kindly,
OtterBox Customer Support
If you are finding that your case has somehow become discolored, no need to fear! We would be happy to help get you a replacement through our product warranty. Just give us a ring at 1-855-688-7269!
Kindly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: KSWorker
Verified Purchase:Yes
Have had an otterbox since the Galaxy S4 and will never use anything different. Best phone protection I've ever had.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Duglas
Verified Purchase:Yes
I like the fact that it is sticky. I don't have to worry about it falling off my lap. Because I had a stroke and I only have 1 Arm
Written by a customer while visiting otterbox.com
Customer Rating
1
Literally garbage do not invest
on June 1, 2023
Posted by: Rj woolums
Its completely garbage dropped my phone once and it cracked right on the corner where the case was just save your money and get something better
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, June 2, 2023
We're sad to hear your Galaxy S23 Ultra suffered from such damage under the watch of one of our Defender Series Pro cases. With that said, while we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. While we cannot extend our warranty to your device, as we are not the manufacturer, we would love to send you a brand-new case so you can get a fresh start once your phone is repaired.
Just give us a ring at 1-855-688-7269 and we would be happy to help.
Kindly,
OtterBox Customer Support
Just give us a ring at 1-855-688-7269 and we would be happy to help.
Kindly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Jajke
Verified Purchase:Yes
Love my outerbox have dropped my phone so many times the protection is amazing
Written by a customer while visiting otterbox.com
Posted by: Teresa
Verified Purchase:Yes
You can never go wrong with an otterbox on your phone. It's the very best.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com