Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster for Samsung Galaxy S23 Ultra | Color: - Dark Pink
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
244
4 Stars
26
3 Stars
18
2 Stars
14
1 Star
27
86%of customers recommend this product.
(
209 out of
243)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster for Samsung Galaxy S23 Ultra | Color: - Dark Pink
Posted by: Michelle
Verified Purchase:Yes
Great purchase to protect my S23 Ultra. I just wish it came with a screen protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Afraz
Verified Purchase:Yes
This is the only product to buy if you want the ultimate protection for your phone!
Written by a customer while visiting otterbox.com
Posted by: Todd
Verified Purchase:Yes
Great case. Fits perfectly and very durable as past cases from this company. Great price.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alaskan4ever
Verified Purchase:Yes
We just love the color options but 1st and formost the assurance and protection of our new devices!!
Written by a customer while visiting otterbox.com
Customer Rating
5
Not too bulky. Prefect grip! Prefect protection!
on March 4, 2023
Posted by: Jason
Verified Purchase:Yes
Best phone case eveeeeeeeeeeeeeerrrrrrrrrrrrrrrrr!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Perfect fit for the S23 Ultra. Just wish I could have gotten the interior protection in grey instead of terracotta
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Quinn
Verified Purchase:Yes
Case is good, rubber casing is a little loose. Brown plastic looks more like pink. Shipping took 3 weeks.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Support, March 8, 2023
Hey there! We're thrilled to hear that you're liking our Defender Pro Series case. However, we're sorry to hear that the rubber casing on your case is becoming a bit loose. We are sure that this will be resolved by a replacement through our product warranty! Just give us a ring at 1-855-688-7269 and we would be happy to help.
Just as a heads up, our standard shipping timeframe is 7-15 business days! You can choose from our different shipping options during checkout if you would like to receive your order faster.
Best,
OtterBox Customer Service
Just as a heads up, our standard shipping timeframe is 7-15 business days! You can choose from our different shipping options during checkout if you would like to receive your order faster.
Best,
OtterBox Customer Service
Written by a customer while visiting otterbox.com
Customer Rating
3
Protects your phone but not my favorite.
on March 5, 2023
Posted by: theonlyone83
This case is not too bulky. It actually works for the s22 ultra as well. What I don't like about it is the back. The grip on the back around the outside is very aggressive and will hold your phone on a lot of surfaces but the way I hold the phone it digs into my skin. It is so annoying I am considering doing something to make it less aggressive or switch covers.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, March 7, 2023
While we are thrilled to hear that you are loving most parts of your Defender Series case, we're sorry to hear that you are having some grip issues. Are you using this case with, or without the Holster? If you are using it with the Holster, we recommend removing it, which may resolve this issue!
We appreciate your feedback on this case, and we will be sure to pass it on to the proper teams. If there is anything else we can help with, give us a ring at 1-855-688-7269 and we would be happy to do what we can.
Kindly,
OtterBox Customer Service
We appreciate your feedback on this case, and we will be sure to pass it on to the proper teams. If there is anything else we can help with, give us a ring at 1-855-688-7269 and we would be happy to do what we can.
Kindly,
OtterBox Customer Service
Written by a customer while visiting otterbox.com