Customer reviews from ATT.com
OtterBox - Defender Pro Series Case and Holster for iPhone 6.1 2020 | Color: - Purple
Average customer rating
4 out of 5
4
(10 Reviews)
Open Ratings Snapshot
Rating breakdown 10 reviews
5 Stars
4
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
0
57%of customers recommend this product. 
(
4 out of 7
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Pro Series Case and Holster for iPhone 6.1 2020 | Color: - Purple
Customer Rating
5 out of 5
5
Happy Happy Joy Joy
on February 5, 2021
Posted by: GrandmaR
from Desert region of California
Verified Purchase:Yes
Very happy, highly recommend
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Discoloration
on November 11, 2020
Posted by: David Olney
from Lahaina HI
Verified Purchase:Yes
Issues within first week of color changes/fading where the hand touches the side of the phone
No, I would not recommend this to a friend.
By OtterBox Customer Support, November 16, 2020
Hi, David!

We're sorry to hear about your frustration with the colors of your Defender Series Pro! We appreciate your feedback about the discoloration, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out directly to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

Best,
OtterBox Customer Service Team OtterBox
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Could improve, and shouldn’t cost so much.
on June 27, 2021
Posted by: Stokes est 2011
from Constant movement
Verified Purchase:Yes
Case itself is awesome, but the clip is largely useless. Seems the price is hiked up just for an additional piece that will not be used. In the description, it said there was a stand with the case. Did not realize this was within the clip, that doesn’t go with me anywhere. Should be easy enough to build one in the case itself. Shouldn’t cost so much, and could loose the clip while adding the stand to the case.
No, I would not recommend this to a friend.
By OtterBox Customer Support, June 29, 2021
Great to know you're otherwise a fan of the Defender Pro Series Case, though we were sorry to hear of the confusion about the holster doubling as a kickstand for hands-free viewing. We don't have any plans at this point to change the configuration of the Defender Series line, but we'll definitely pass your feedback about the holster up the chain.

If we can ever be of any further Otter assistance, definitely give us a ring at 1-855-688-7269 and we'll always be happy to help!


Best,
OtterBox Customer Service Team OtterBox
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great phone case
on November 1, 2020
Posted by: katydids
from Livonia, MI
Verified Purchase:Yes
I love this case. It makes my phone feel very safe and secure in my hands.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
I love Otter defender cases… But!
on December 8, 2020
Posted by: Lrlb9860
from Mobile, AL
Verified Purchase:Yes
Everybody needs to be aware that this Otter Defender case does not have a screen cover with it. I had to purchase a glass screen fir it!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
No face protection
on December 9, 2020
Posted by: Jane Way
Verified Purchase:Yes
No face Cover so you'll have to buy something to make the front glass safer. This is a slimmed down one piece of what an otter box used to be, doesn't seem like the phone is that safe.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
OtterBox
on April 3, 2021
Posted by: MJR INC
from Massachusetts
Verified Purchase:Yes
Ringer switch is difficult to utilize with the case
I would recommend this to a friend!
By OtterBox Customer Support, April 5, 2021
Hi there,

We're so sorry about this. We'll be sure to pass your feedback up the ladder to our product design team for future consideration. In the meantime, we'd be happy to dive in with some troubleshooting tips. Please don't hesitate to give us a call at (855) 688-7269 and we'll dive in with the assist!

Best,
OtterBox Customer Service Team OtterBox
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Otterbox Rocks !!!
on July 19, 2021
Posted by: hturner0iii0
Verified Purchase:Yes
Great case great protection
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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