Customer reviews from ATT.com
OtterBox - Defender Pro Series Case and Holster for iPhone 13 Pro - Black
Average customer rating
4
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
7
4 Stars
2
3 Stars
0
2 Stars
2
1 Star
1
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster for iPhone 13 Pro - Black
Posted by: JCMO
Verified Purchase:Yes
Solidly built. Excellent fit
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Cprice88
from Fort Walton beach Florida
Verified Purchase:Yes
So far it’s fine but I haven’t had it long enough to tell. It should come in 3 pieces and instead of one that’s already put together it took me a minute to realize I had to take it apart and put it together around the phone. The rubber dust covers usually wear out and fall off. The company should work on resolving that issues in future products. And I have dropped a phone while having a this type of case on it and it still cracked the back glass of the phone and now I can’t trade it in
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: NewEnglandGal
from NH
Verified Purchase:Yes
Great case protects phone well. Still need a top glass screen protector though.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Case came in damaged from the carrier
By OtterBox Customer Support, October 19, 2021
Hi there!
We're sorry to hear that your Defender Series case arrived damaged! We appreciate your feedback, and we'll be sure to pass this up the ladder. The good news is, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear that your Defender Series case arrived damaged! We appreciate your feedback, and we'll be sure to pass this up the ladder. The good news is, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting ATT.com
Posted by: suls
Verified Purchase:Yes
It didn’t show this came with a giant clip in the back.
No, I would not recommend this to a friend.
By OtterBox Customer Support, October 20, 2021
Hi there!
We're sorry to hear about any confusion with your recent purchase! While that Defender Series case does include a holster, it is totally optional to use. If you run into any issues with your case, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about any confusion with your recent purchase! While that Defender Series case does include a holster, it is totally optional to use. If you run into any issues with your case, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting ATT.com
Posted by: Chuckle
from Agoura Hills CA
Verified Purchase:Yes
Great protection for the iPhone 13. Not as bulky as previous models.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Boneheaded
from California
Verified Purchase:Yes
It does not work for wireless charger
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jim Bob Kern
from Florence Alabama
Verified Purchase:Yes
The case fits like a glove and will keep my 13 Pro protected !! It’s not big and bulky. Perfect !!
I would recommend this to a friend!
Written by a customer while visiting ATT.com