Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster for Samsung Galaxy S23 Ultra - Black
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
244
4 Stars
26
3 Stars
18
2 Stars
14
1 Star
27
86%of customers recommend this product.
(
209 out of
243)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster for Samsung Galaxy S23 Ultra - Black
Posted by: Gail
Verified Purchase:Yes
Love my Otterbox case! Beautiful colors. Great price!
Written by a customer while visiting otterbox.com
Posted by: Long time customer
Verified Purchase:Yes
Durability is a question. One drop causes the case to crack.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, April 4, 2023
Yikes! So sorry to hear the Defender Series Pro case for your Galaxy S23 Ultra took on some damage so soon after purchase. We understand that you expect more longevity out of your OtterBox. The good news is we have our amazing product warranty in place for when things go sideways like this. Just give our awesome Otters a buzz at 1-855-688-7269 and they'd be more than happy to get the ball rolling on your replacement case.
Best,
OtterBox Customer Support
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Victor
Verified Purchase:Yes
Worthwhile purchase for a very expensive telephone
Written by a customer while visiting otterbox.com
Posted by: Crystal
Verified Purchase:Yes
It is bulky. I love otterboxes. I have had a phone get run over by a dump truck and be fine. However with as big as my phone already is, I should have went with a different design.
Response from otterbox.comBy OtterBox, Customer Service Support, April 4, 2023
Hi there, Crystal! We're sorry to learn the Defender Series Pro case for your Galaxy S23 Ultra wasn't quite what you were hoping for. We appreciate you taking the time to share your thoughts on this case with us though. We're happy to hear the case has been doing its job for you, but if you're looking for a thinner case that still offers some solid protection to your device, we'd recommend checking out our Commuter Series. Please feel free to give our customer service team a call at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.
Best,
OtterBox Customer Support
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: VALDERRAMA
Verified Purchase:Yes
Otterbox covers means quality & maximun protection for your celular phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kimber
Verified Purchase:Yes
Very good product. Aways got these for all my phones.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I'm happy with the consistent quality and protection offered by the Defender case. I've been a loyal Otterbox customer over ten years.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: The Boom
Verified Purchase:Yes
Defender pro is the only choice. This is my 4th in a row
Written by a customer while visiting otterbox.com