Second item on the agenda when I purchase a new phone is to buy the Otterbox Defender for it. Been using them for years and they really do protect. Great product!
The rubber part of the case is already not staying on tight. You have to keep fixing it.
Response from otterbox.comBy Customer Service, June 18, 2024
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Great case! Protects phone from drops, falls and screen cracks. Had my last phone with a defender case for 5 years without a scratch. Phones are big now and this box will make it more bulky, which can be a negative. But for me that's out-weighed by the case having a good solid grip that doesn't slip out of your hand, making the size of the phone easier to manage. Buttons are easy to find and work effortlessly. Definitely recommended this case.
My Otterbox for my old phone Samsung Galaxy S8+ in teal seemed to be thicker and more protected than my new case
Response from otterbox.comBy Customer Service, June 7, 2024
Over the years we have made many improvements with our protection for your devices and one of them is to slim it down with the same protection as our past cases. If you have any further questions we might be able to assist with please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Case itself is great, but the clip holster is not. The clip gets stuck on your pocket or belt and is hard to get off, anf the holster itself doesn't hold tight enough to the phone and the phone easily falls out. I alomost lost my new phone because it fell out of the holster and landed on the sidewalk. Luckily not in the grass where I was mowing. The only reason I even knew it had fallen out was that my Bluetooth earphones disconnected because I got too far away from the phone.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, May 29, 2024
Hello! We re so sorry to hear that you are experiencing an issue with your belt clip holster. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have a great warranty!