Customer Reviews for Samsung - Galaxy S21 Protective Cover Clear - White
Customer Rating
1
Bad durability, bad design but enough for a year
on November 10, 2022
Posted by: Michael
Expertise:Intermediate
I got this case for my phone since i wanted to try something new. there is a noticeable gap on the back of the phone between the phone and the case, when you would drop the phone the case will end up scratching the back of the phone and the camera bumpers because of the back. the buttons do feel a little stiff but i didnt really notice a difference in comparison to other cases. the loop on the back is pretty much useless and its more of an "inconvinience" more than anything, when you lay the phone on the back it wobbles which is annoying and even if you do use the loop to attach something like earbuds or a keychain, it just scratches the screen or maybe even the camera. if you will be using this case around hot places, the rubber sides will start peeling off the case which makes the case completely unusable. I love the way this case looks and the textured sides were a nice addition, it wasn't slippery and protected the phone "well", not good, just well. aside from that the case lasted a year before completely falling apart, inconvinient more than anything.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, November 11, 2022
Michael, thank you for your feedback regarding your Samsung Galaxy S21 5G Clear Protective Cover. Here at Samsung we strive to continue to innovate our product line to provide the best possible experience to our customers, and your feedback is crucial in this. Thank you for being a Samsung customer. Please feel free to reach out to us at any time with further feedback or questions about your Samsung products. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
it is a nice, sleek case with a coarse texture around the edges of the phone which provides a good grip. the adhesive slowly comes off and the edges are completely disattached after a year.
Features
3
Performance
4
Design
3
Value
4
Response from Samsung USBy Edward Smith, Social Commerce, June 1, 2022
Hello Timothy, thank you for your feedback on your Galaxy S21 Clear Protective. We are always looking for ways to improve our products and user experience for the future based on user feedback. Thank you again for your feedback and being a valued Samsung user. Should you need more assistance, please feel free to get back to us via the following options:
firstly it protects the front edges and rear camera.... ultra premium feeling and the tire tread rubber on the outside feels phenomenal! i love it. these oem samsung cases are very premium feeling! the protection is also there.
the clear case is great. it feels great with the white silicone sides and perfectly shows off the beauty of the phone. however my case came with a few terribly big scratches on the clear back and a lot of micro scratches on the top and bottom. you cant see it from far, but it was enough to bother me and i ended up changing cases.
solid construction, feels good in the hand. but the clear part isn't actually clear, it has a slight have to it that darkens the phone in the case. additionally, the strap is permanently attached and cannot be removed. the strap is listed as sold separately but it actually comes with the phone. the strap protrudes from the case and causes it not be able to lay flat.
this case is really close to being perfect, but a couple of design issues hold it back.