Customer reviews from Homelabs
hOmeLabs - 50 Pint Wi-Fi Dehumidifier with Pump for up to 7,000 Sq Ft - White
Average customer rating
4.5
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
186
4 Stars
30
3 Stars
6
2 Stars
9
1 Star
13
55%of customers recommend this product.
(
6 out of
11)
Customer Reviews for hOmeLabs - 50 Pint Wi-Fi Dehumidifier with Pump for up to 7,000 Sq Ft - White
Customer Rating
5
Easy to Use, Works Well
on October 23, 2023
Posted by: Benjamin A.
[This review was collected as part of a promotion.] This is actually our second purchase of the same unit because the first one worked so well. We sold it rather than moving it across the country. This dehumidifier is easy to set up and the controls are fairly intuitive. It holds 1.6 gallons of water, so it takes some time to fill it up. We ran our first unit in the basement furnace room everyday 12 hours for 4 months and it really dried that space out to the point we only had to run it periodically afterwards. That was in the hot humid southeast. We had the first unit for about 2 years and it had no problems. So, we bought another one for our new home in the wet Pacific Northwest. So far so good on this one.
Written by a customer while visiting Homelabs
Customer Rating
1
Don't buy!
on January 14, 2023
Posted by: Marie N.
It doesn't work properly and every time I have tried to communicate with the warranty people I get ignored.
Written by a customer while visiting Homelabs
Customer Rating
1
Failed Dehumidifier
on July 4, 2025
Posted by: MD21740
Gender:Male
Bought the unit in September, used it for one season it worked fine. Next season never collected water. Warranty had lapsed, since I used for just one season….I thought they would do right for me and reputation. I was offered a 20% coupon off at regular price. Reading other reviews …it’s shocking to read similar stories. Why Homelabs should I invest in another one?
No, I would not recommend this to a friend.
Written by a customer while visiting Homelabs
Customer Rating
5
Great Product!
on August 20, 2025
Posted by: sonny
from New York, NY
Gender:Female
This is a great product, works very well, wifi easy to use.
I would recommend this to a friend!
Written by a customer while visiting Homelabs
Customer Rating
2
Dead after 2 years and 3 months
on September 26, 2025
Posted by: Ed_B
Had my 4500 sq ft dehumidifier with 50 pint reservoir and pump unit for a little over 2 years and it DIED. Called HomeLabs and the first person said that they would replace it but I needed to test it first by removing the electrical plug, clean the filter and tank, then running the dehumidifier. Did not get a drop of water. Called the next day and they offered a 40% discount if I bought the unit from them on their website. I'm debating whether to buy another or a different brand with a better rating. Giving it 2 Stars because 1) it ran good while I had it, and 2) the offer of 40% off a new unit.
Written by a customer while visiting Homelabs
Customer Rating
2
Poor air filter-clogged drain unclearable
on October 1, 2025
Posted by: Frustrated user
Gender:Female
We use the bucket and empty when full and from time to time the water puddles on the flood. The filter is insufficient to keep dust out of the water line and we cannot clear the blockage so we have to use a tray under the unit to catch the water. Never again!
No, I would not recommend this to a friend.
Written by a customer while visiting Homelabs
Customer Rating
1
Stopped working after only one year of use
on November 12, 2024
Posted by: DakotaB
Bought this based on high reviews. Unit worked great at first, now doesn't work at all. We bought the unit less than two years ago, but it has only been in use for about 11 months as we only use it during the summer. Second summer we turned it on, unit wasnt collecting water. Cleaned and checked all dehumidifier parts as instructed. Still not working. Tried calling support line/help chat- both no longer in use and their help email has not replied. So, this dehumidifier stopped working after less than two years after purchase and after less than a year of actual use. Would NOT recommend.
Written by a customer while visiting Homelabs
Customer Rating
1
Terrible Product
on September 19, 2024
Posted by: Michael T.
My unit stopped after 2 years. During that time, it was used for a total of two summers only. The company could care less. BEWARE.
Written by a customer while visiting Homelabs