Customer Reviews for Presto - Professional SaladShooter electric slicer/shredder - White
Customer Rating
2
Cones break to easily
on June 14, 2026
Posted by: suchaslife1975
Works great until the cones crack and break. We have replaced the unit a few times since we can't find replacement parts for the professional version. We follow the instructions when it comes to shredding cheese and still end up with broken cones. : (
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, June 15, 2026
We have replacement cones. Give us a call and we'll chat about how they broke. We'd like to learn more. Call 1-800-877-0441. Our team is available weekdays, 8-4 CT.
We bought the unit in 2023. Normally use the medium shred cone and have not had any issues. Decided I wanted larger cheese shreds and switched to the super shred cone. It cracked in 3 places after two uses. We hand wash all parts. Needless to say, we are highly disappointed and on top of that, cannot locate the super shred cone replacement. We were going to purchase 3 additional Professional Saladshooter units for our kids, but due to the limited use of the cone before breaking and the inability to purchase replacement cones, we have decided not to pursue the purchase.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, July 16, 2025
We are sorry to hear the cone cracked. We have replacement parts. Give us a call so we can understand more about how the cone cracked and alert our Quality Team. Please call 1-800-877-0441 weekdays. We are available weekdays, 8-4 CT.
Love mine, but I am tired of replacing the broken cones!! I have already replaced the medium shredder one twice!! And it broke again. Can someone figure out how to make them stronger? 😞😞😞
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, June 26, 2025
Give our Customer Service Team a call so we can help you out. Call 1-800-877-0441. We're available weekdays, 8-4 CT.
So I love my salad shooter, but my grater is already broken. My first salad shooter I got for a wedding present and it lasted 25 years( it actually broke on my 25th wedding anniversary) , so I bought a new one for my camp trailer and one for my house. But my grater is already broken . I am so disappointed, and I don’t see the replacement on this website.
Response from https://www.gopresto.com/By PrestoCS, April 14, 2025
We are sorry to hear the shred cone cracked. This can happen if you are trying to shred softer cheeses or need to use extra force to process food. We have replacement parts available. Please call us so we can help you. Call 1-800-877-0441. We are available weekdays, 8-4 CT.
I bought this a few weeks ago because my old salad shooter, about 20 yrs old, started making a bad noise. I have always used it a lot and mostly for shredding cheese to have Fresh shredded cheese. Anyway, I replaced it with this Professional Salad shooter because the larger size for vegetables and potatoes. It works great! I sliced strawberries with it, I was afraid it would mash them up but it worked great and the slices were beautiful. I highly recommend this product and one reason is because of my experience with the original one.
I would recommend this to a friend!
Response from https://www.gopresto.com/By PrestoCS, April 14, 2025
Thank you for your review. Strawberries are a personal favorite!
We love the ease of using the salad shooter and that it is dishwasher safe. We use it weekly for making our healthy salad. I have had a salted shooter for over 20 years and finally upgraded to the larger version.