I have had this pan for about 15 years. I used it for frying and stir fry. always hand washed. But over the last year everything sticks in this pan. It became difficult to clean. So I gave it it's first trip in the dishwasher, and it now has a powdery film all over...Is it truly a lifetime warranty? Or should I turn it into a birdbath?
Response from calphalon.comBy Customer Care, November 13, 2023
Hi, Mlmm! Thank you for giving your feedback and comments about the Signature™ Hard-Anodized Nonstick 12-Inch Everyday Pan with Cover. We're sorry to hear about the sticking issue with your cookware. Calphalon guarantees the replacement of any item discovered to be defective in material or workmanship under normal household use and proper care, as outlined in the instructions. While Calphalon cookware is built for long-lasting durability, expected signs of wear and tear, such as scratches, discoloration, and minor dents, may occur over time. Adhering to the manufacturer's care instructions is crucial for preserving the quality and extending the lifespan of your cookware.
For us to further assist you with your concern, we recommend that you contact our Consumer Care team. You can reach them at https://www.calphalon.com/supportShow?cfid=contact-us. Thank you and we look forward to hearing from you. Have a great day!
[This review was collected as part of a promotion.] this pan is a nice size to fire most anything in don’t have to use 2 pans to cook an entire chicken it will all fit in here easily. This pan cleans up very easy as well no scrubbing to it. I would not use any aresol spray on it to cook though it will cause stuff to stick later down the road.
[This review was collected as part of a promotion.] It’s a beautiful pan, cooks evenly & nonstick. The size is wonderful and it’s become my go-to pan. The short handles do get hot however because they’re close to the heat and pan, so be aware. Otherwise it’s perfect!
[This review was collected as part of a promotion.] We have had this pan for several years and what a great pan it has handled everything We have throw at it. Will buy one again.
[This review was collected as part of a promotion.] I bought this pan 2 years ago and I was enjoying my preparation in this pan even after discoloration.. chipping and the coating went down.. I am not able to cook anything because of instant stickiness last few days and I couldn’t afford to send it back to send for warranty coverage and I do have stainless steel set of calphalon with no issues though they are not meant for non stick and I’m enjoying it. I had only one non stick 12 inch pan but it’s gone !
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, July 25, 2022
Hi Lavanya. Thank you for purchasing our Calphalon Signature™ Hard-Anodized Nonstick 12-Inch Everyday Pan with Cover and for providing your feedback. We are sorry to hear that the pan is chipping. Please know that we want you to have a better cooking experience in using our cookware. We would like to work closely with you so we can come up with the best solution. We have contacted you via email for further assistance. Thank you and have a great day!
We are going on 10 years of marriage and we love Calphalon products going back to our first cooking set that was gifted to us. This pan is still the great quality that we are used to. We gift Calphalon products to our friends and family and we highly recommend this general-use, everyday pan to anyone and everyone!
Really Nice Pan! Great size 12". Lid is excellent quality. Very heavy pan & Lid. LOVE short handles! For whatever reason (older stove) the short handle near a burner got hot so it was hard to handle without a pot holder.