Customer reviews from Sun Beam
Sunbeam - GoHeat USB-Powered Micromink Heating Pad with 3 Heat Settings - Gray
Average customer rating
4.3
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
60
4 Stars
21
3 Stars
14
2 Stars
1
1 Star
5
86%of customers recommend this product.
(
82 out of
95)
Customer Reviews for Sunbeam - GoHeat USB-Powered Micromink Heating Pad with 3 Heat Settings - Gray
Customer Rating
5
Love this Heating Pad
on February 7, 2023
Posted by: soverstreet
from Lynchburg, VA
Gender:Female
[This review was collected as part of a promotion.] This heating pad is so much better than the heating pads I have used in the past. I like that you can use it on the go. The 3 heat settings offer different heat settings which is good when you don't want a high heat setting. I like that you can charge either by USB or use the wall adaptor. I like that I can use this on my neck, arms, leg without it being to bulky. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
4
Great features
on February 7, 2023
Posted by: Cinny
from Pennsylvania
Gender:Female
[This review was collected as part of a promotion.] Didn’t expect much when I first tried it, but now I love it! Can use while traveling in a car because it is small enough to be convenient and connects to a usb port. You can wrap around a small area that is hurting like my knee or shoulder.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
5
Wonderful
on February 8, 2023
Posted by: Heart
[This review was collected as part of a promotion.] I was so excited to unbox this heating pad and use it, and I must say, it did not disappoint! This heating pad felt wonderful! Because it's not so big and bulky I was able to use it at work workout anyone knowing I had it on. There were no bulky cords inside that it uncomfortable.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
5
I love this
on February 8, 2023
Posted by: Jonferr
from Manchester tn
Gender:Male
[This review was collected as part of a promotion.] I love I can now have a heating pad on the go.such a good idea.helps get me through those tough workdays and it's not noticable.way to go sunbeam for this.the wife has also used it for that time of the month
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
5
I'm Loving it!!!
on February 8, 2023
Posted by: Sonjia
from Louisaina
Gender:Female
[This review was collected as part of a promotion.] I'm loving my goheat portable heating pad. It's the best. The only thing it's hard for me to find the right power bank. I like the idea of I will be able to use it at any time. And it has a 2hour shut off on it. The heat works great.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
5
Love the mobility
on February 8, 2023
Posted by: Nate26
from New York, NY
Gender:Male
[This review was collected as part of a promotion.] Off the bat, I fell in love with this because it doesn't need to stay plugged in to a wall but can be plugged into a power bank that can be stuffed into a little pocket. The adjustable strap makes it easy to put on my lower back, upper back, shoulder, arm, or even leg.
Written by a customer while visiting Sun Beam
Customer Rating
3
Has potential, but misses the mark
on February 9, 2023
Posted by: vjr23
from Cleveland, OH
Gender:Male
[This review was collected as part of a promotion.] This heating pad has potential buy it doesn't quite execute as good as it could have. First, the primary concern is that the heating pad doesn't get hot enough. Even on the high setting, it had us checking the manual to see if we made an error and had it on low. Unfortunately, the high setting felt more like a low setting. Also, the whole pad doesn't heat up. Only a section of the pad has heat, about two thirds of it. While it looks like it should, the outer third of the pad doesn't have any heat but instead just holds the wire. The positive about the heating pad is that it is portable and it does wrap or attach to your body with a strap.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam® - Consumer Care, HA1 - Consumer Service Department, February 9, 2023
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad is not getting hot enough. No worries, we are here to help. If the control is blinking and the heating pad itself is not heating, or no power, try the following troubleshooting steps:
Verify tight connection between the pad and USB outlet.
Verify if there is no physical damage to the cord, power button, or heating pad.
Ensure the USB power source can provide a 2A current output.
Your Sunbeam® GoHeat™ USB Powered Heating Pad has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the "Contact us" link provided below to help you get to the best resolution. Have a good day!
https://www.sunbeam.com/support/contact-us
Verify tight connection between the pad and USB outlet.
Verify if there is no physical damage to the cord, power button, or heating pad.
Ensure the USB power source can provide a 2A current output.
Your Sunbeam® GoHeat™ USB Powered Heating Pad has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the "Contact us" link provided below to help you get to the best resolution. Have a good day!
https://www.sunbeam.com/support/contact-us
Written by a customer while visiting Sun Beam
Customer Rating
5
Love this compact heating pad!
on February 9, 2023
Posted by: AnnieM
from Erie, PA
Gender:Female
[This review was collected as part of a promotion.] As I get older, I have more frequent aches and pains, so when given the opportunity to test out Sunbeam's GoHeat USB heating pad, I was happy to try it. First of all, it does not come with a portable power supply; Sunbeam makes one for this pad, but it must be purchased separately. I can get why they did this, as many people already have portable power banks of their own they can use, and by not including it, Sunbeam can keep the cost of the pad itself down. It does come with a wall plug and an extended cord, so you will be able to use it right out of the box. It uses the newer USB-C connection (as does the Sunbeam power bank), so if your own power bank is a little older, you may need a USB-C to Micro USB adapter (inexpensive and found easily online) to use it. I like the compact size of the pad, as you can get the heat really focused on a specific spot. I tend to have recurring pain in my neck and/or either shoulder; where a full-size heating pad has always been kind of awkward to maneuver, this smaller pad with it's wide 'belt' is easy to wrap and secure in place, and stays where you put it much easier than it's larger counterpart. It works great and has been very effective for me.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam