Customer reviews from Sun Beam
Sunbeam - GoHeat USB-Powered Micromink Heating Pad with 3 Heat Settings - Gray
Average customer rating
4.3 out of 5
4.3
(101 Reviews)
Open Ratings Snapshot
Rating breakdown 101 reviews
5 Stars
60
4 Stars
21
3 Stars
14
2 Stars
1
1 Star
5
86%of customers recommend this product. 
(
82 out of 95
)
Best Buy Privacy Policy
Customer Reviews for Sunbeam - GoHeat USB-Powered Micromink Heating Pad with 3 Heat Settings - Gray
Customer Rating
5 out of 5
5
the heating pad everyone should own!
on March 29, 2023
Posted by: MontanaMan406
[This review was collected as part of a promotion.] The GoHeat USB Powered Heating Pad is a versatile and convenient solution for anyone in need of pain relief on the go. This heating pad is designed to work with a variety of power sources, including power banks, computers, and car USB ports, making it easy to use no matter where you are.
One of the standout features of this heating pad is the universal USB-C connector, which is compatible with most power sources. This means that you can use your own power bank, computer, or car USB port to power the heating pad. Additionally, the heating pad is designed for optimal performance with a 2A power source, so you can be sure that you are getting the best possible heat therapy.
The GoHeat USB Powered Heating Pad is also portable and easy to take with you wherever you go. It is compact and lightweight, making it ideal for travel or use at work or school. And if you want to use the heating pad without access to a power source, you can purchase a separate power bank, which allows you to heat the pad without needing to be near an outlet.
Overall, the GoHeat USB Powered Heating Pad is a great option for anyone looking for a convenient, portable, and versatile heating pad. It is easy to use, compatible with a variety of power sources, and designed for optimal heat performance. Whether you are dealing with muscle pain, menstrual cramps, or just need some warmth on a chilly day, this heating pad is a reliable and effective solution.
Written by a customer while visiting Sun Beam
Customer Rating
5 out of 5
5
Updated heating pad
on April 11, 2023
Posted by: Aimlee4
from Bensalem, PA
Gender:Female
[This review was collected as part of a promotion.] This heating pad has some great added features! I’ve never seen one like this before. The heating pad has a Velcro belt that keeps the heating pad in place so you don’t have to hold it on or stay still for it to stay put! It’s a really nice feature especially if you have little kids or are on the live a lot. To add to its features it used a usb-c charger and can run off a battery pack. There is. A little pocket you can put the pack in again making it great for moving around. There are three heat setting and the hottest one gets pretty hot. The pad itself is not the biggest but that’s probably necessary for its focus on mobility and less bulk bunt not great at using on large areas you want to target. Overall I would highly recommend especially for anyone who needs or wants to move around while getting the benefits of having a heating pad. It’s definitely an upgrade from the traditional heating pad.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
5 out of 5
5
Amazing product
on April 18, 2023
Posted by: AshleyG
[This review was collected as part of a promotion.] This product is a life saver! I always have stomach pains and this helps me whenever and wherever I’m at. I bring it to work I bring it in the car. All you gotta do is plug it in . I will be looking more into these products
No, I would not recommend this to a friend.
Written by a customer while visiting Sun Beam
Customer Rating
1 out of 5
1
Too small for back.
on January 3, 2025
Posted by: STILLinPAIN2025
[This review was collected as part of a promotion.] I first started with the Sunbeam cordless heating pad, but that one's one flaw is a ONE-HOUR shutoff timer, (and battery that only lasts one hour on high). I bought this one with the USB - C cable, because it had a 2 hour shutoff. This one is about half the size, and the pouch for the USB power pack, (which they don't include) is so small, it's only going to fit their tiny one hour battery. (The smallest power pack I could find to last two hours didn't fit, SO WHAT'S THE POINT?). How would you get two hours of high heat out of this???
Then the battery pack pouch is in a poor location. You would not be able to recline while wearing this on your back, or the power pack is right in your back. I bought this for my back, and that's one place it would never fit.
Now returning a second sunbeam product, because of poor design. It's as if you made zero effort at testing or knowing your product. I was tempted to make your product work, by just simply adding a couple of straps on to the band, so I could add my battery in a "remote location" if I choose to, but that's not on me.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam Consumer CareMarch 6, 2025
Hello,

We appreciate you taking the time to share your detailed feedback. We're sorry to hear that our heating pad did not meet your expectations in terms of battery life, design, and comfort. We understand how important these features are, especially for targeted relief. Your concerns are valuable to us, and we will share them with our product development team for future improvements.

If you need assistance with the return process or have any further questions, please don't hesitate to reach out to our customer support team via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.

Thank you,
Sunbeam Consumer Care
Written by a customer while visiting Sun Beam
Customer Rating
1 out of 5
1
Burn baby burn
on November 9, 2025
Posted by: Melindaq
I bought one of these last year. I now have 4 different burn marks in various parts of my body from this. Recently, I put it ony stomach, over my pajamas. Later that evening, as I took a shower, its started itching by my belly button. I was horrified as a raw spot appeared, burned, yet , again. One on the inner part of my arm, on my thigh, my back. This was on the medium setting. Since this was pricey, I kept hoping. I threw it out!!!! Crappy product. Do better.
Response from Sun BeamBy Sunbeam Consumer CareDecember 4, 2025
Hello!
Thank you for sharing your experience with the Sunbeam GoHeat™ USB‑Powered Heating Pad. We are very sorry to hear about the burns and discomfort you experienced while using the product, even on the medium setting. Your safety is our highest priority, and we take reports like this extremely seriously. We appreciate you bringing this to our attention and will share your feedback with our product safety team for immediate review. Please fill out the warranty claim in our website, so we can gather more details and assist you further.
https://www.sunbeam.com/warranty.html
We’re available Monday to Friday, from 9 am to 5 pm Eastern Time.
Thank you,
Sunbeam Consumer Care.
Written by a customer while visiting Sun Beam
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