Customer reviews from Sun Beam
Sunbeam - GoHeat USB-Powered Micromink Heating Pad with 3 Heat Settings - Gray
Average customer rating
4.3
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
60
4 Stars
21
3 Stars
14
2 Stars
1
1 Star
5
86%of customers recommend this product.
(
82 out of
95)
Customer Reviews for Sunbeam - GoHeat USB-Powered Micromink Heating Pad with 3 Heat Settings - Gray
Customer Rating
3
Ehhh
on February 28, 2023
Posted by: Kross9
from VT
Gender:Female
[This review was collected as part of a promotion.] I was slightly disappointed by this product and it’s functionality. The chord provided for power source is super short and the shape and size of the pad didn’t feel super effective. I don’t think I would recommend this product to someone looking for a functional travel size heating pad.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam® - Consumer Care, HA1 - Consumer Service Department, March 6, 2023
Thank you for reaching out to Sunbeam®. We are sorry to hear that your experience with your heating pad where the cord is too short. Please know that we appreciate a feedback like this as it serves an important role in improving our products. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
For warranty claims, take note that your heating pad has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.sunbeam.com/support/contact-us
For warranty claims, take note that your heating pad has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.sunbeam.com/support/contact-us
Written by a customer while visiting Sun Beam
Customer Rating
5
This is a life saver
on March 2, 2023
Posted by: Minty
from Boston, MA
Gender:Male
[This review was collected as part of a promotion.] I've used this Heating Pad for a few months and it has help me tremendously. The temperature control works great. I like the fact that I can sit at my desk and use one of my computer inputs for powering the heating pad. It is comfortable to wear while working. I feel relieved from back pain after every use. I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
3
Good idea
on March 2, 2023
Posted by: Elel
from Washington
Gender:Female
[This review was collected as part of a promotion.] I was a little disappointed, because I was under the impression that this would be cordless and once charged you can use it as a heating pad , but it has to be attached to the charger for it to work, it may work for some people but it was not what I thought it would be
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam® - Consumer Care, HA1 - Consumer Service Department, March 3, 2023
Thank you for reaching out to Sunbeam®. We are sorry to hear about your experience with the Sunbeam® GoHeat USB Powered Electric Heating Pad.. Please know that we appreciate a feedback like this as it serves an important role in improving our products. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
Please be advised that the heating pad uses USB connector that allows you to plug into your own power source such as a computer, USB wall adapter, car USB port, or power bank. Pad does not charge and must be connected at all times to a power source (2A power source for optimal heat performance).
For warranty claims, take note that your heating pad has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.sunbeam.com/support/contact-us
Please be advised that the heating pad uses USB connector that allows you to plug into your own power source such as a computer, USB wall adapter, car USB port, or power bank. Pad does not charge and must be connected at all times to a power source (2A power source for optimal heat performance).
For warranty claims, take note that your heating pad has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.sunbeam.com/support/contact-us
Written by a customer while visiting Sun Beam
Customer Rating
5
Convenient heating pad
on March 2, 2023
Posted by: The_Hustle
from Chicago, Illinois
Gender:Male
[This review was collected as part of a promotion.] This little convenient heating pad is perfect for people who are on the go. I received this heating pad because I needed something to help my sore back after a hard days work. What I didn’t realize is that this is not a rechargeable heating pad but that doesn’t really make a difference, after I used it one thing to know is that you needed a power power bank to use it on the the go. This can also plug into the wall and just be your regular standard heating pad. I think this will be a very good product to use while you’re in the car for long car rides or at the office working from your desk. Overall, this is a good product and I recommend it to everyone.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
3
It's Ok`
on March 4, 2023
Posted by: Anonymous
from Lubbock, Tx
Gender:Female
[This review was collected as part of a promotion.] I bought this for some back pain from being on my feet 12 hours a day for work. I liked the fact that I could wear it at work if needed, but disappointed that the battery pack holder space is too small. My battery pack is too big for the space. Besides all of that all in all is convenient and nice to be able to have it portable.
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam® - Consumer Care, HA1 - Consumer Service Department, March 7, 2023
Thank you for reaching out to Sunbeam®. We are sorry to hear that the battery pack holder space of your heating pad is too small. Please know that we appreciate a feedback like this as it serves an important role in improving our products. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
For warranty claims, take note that your heating pad has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.sunbeam.com/support/contact-us
For warranty claims, take note that your heating pad has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.sunbeam.com/support/contact-us
Written by a customer while visiting Sun Beam
Customer Rating
5
Works Great!
on March 4, 2023
Posted by: sgadd
[This review was collected as part of a promotion.] My husband used it for when his back hurt. It work nicely because he was able to walk around with it instead of having to sit down with it being plugged into the wall. He was very pleased with how it worked.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
3
Must be plugged in while using
on March 5, 2023
Posted by: JAB_seattle
from Anacortes
Gender:Female
[This review was collected as part of a promotion.] Disappointed that this is not portable in the way I assumed from the description. I was thinking it was a heating pad that could be charged up and worn while walking around. It has the ability to be connected to USB but can only be used while plugged in. I suppose it could be useful to take ‘on the go’ where it can be plugged into the USB port on a computer and used while sitting at a desk It does heat up quickly, has a convenient strap and small size which would be good for targeted heating of an injury. Seems like a decent product, just not useful for my needs.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam® - Consumer Care, HA1 - Consumer Service Department, March 8, 2023
Thank you for reaching out to Sunbeam®. We are sorry to hear about your experience with the Sunbeam® GoHeat USB Powered Electric Heating Pad. Please know that we appreciate a feedback like this as it serves an important role in improving our products. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
Please be advised that the heating pad uses USB connector that allows you to plug into your own power source such as a computer, USB wall adapter, car USB port, or power bank. Pad does not charge and must be connected at all times to a power source (2A power source for optimal heat performance).
For warranty claims, take note that your heating pad has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.sunbeam.com/support/contact-us
Please be advised that the heating pad uses USB connector that allows you to plug into your own power source such as a computer, USB wall adapter, car USB port, or power bank. Pad does not charge and must be connected at all times to a power source (2A power source for optimal heat performance).
For warranty claims, take note that your heating pad has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.sunbeam.com/support/contact-us
Written by a customer while visiting Sun Beam
Customer Rating
4
On the go heat
on March 6, 2023
Posted by: OB67
from San Antonio
Gender:Male
[This review was collected as part of a promotion.] I received my Sunbeam Goheat USB powered heating pad and have been using it off and on when needed for about a month now. I love that it is portable on that it can be powered in the car during long drives. The buttons are easy to use for adjustable heat. Definitely makes my sore muscles feel better. I do wish it got a little hotter on the highest setting but overall a great product
I would recommend this to a friend!
Written by a customer while visiting Sun Beam