Customer reviews from mrcoffee.com
Mr. Coffee - One-Touch CoffeeHouse Espresso & Latte Maker with Milk Frother, Grey - Gray
Average customer rating
4.8
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
82
4 Stars
11
3 Stars
2
2 Stars
1
1 Star
1
96%of customers recommend this product.
(
85 out of
89)
Customer Reviews for Mr. Coffee - One-Touch CoffeeHouse Espresso & Latte Maker with Milk Frother, Grey - Gray
Customer Rating
1
Junk
on October 27, 2022
Posted by: AnjieS
from Neenah, WI
Gender:Female
Purchased two of these and both didn't work and broke down after a couple of days. The first one i purchased, the frother stopped working after the 2nd day. The second one doesn't work on the cleaning function which I'm sure will eventually lead to other issues. Loved it when it worked but the parts are cheaply made. The water containers leak also.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, October 27, 2022
Thank you for reaching out to Mr. Coffee®. We are sorry to hear that your espresso makers didn't work and broke down. That is certainly not the experience we want you to have. No worries, we are here to help. If your espresso maker is not working properly, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or because the wall outlet itself is a non-working outlet. To remedy this issue, check if there is no physical damage on its cord and if there's none, try unplugging the coffee brewer. Let the unit rest for 3-5 minutes. Then, plug it into a different wall outlet. Do not use it with any extension cords, power strips, and power converters or inverters as it may affect the coffee maker's performance. Also, make sure that all parts and accessories are properly inserted. Otherwise, it might cause the product not to work properly.
Your Mr. Coffee One-Touch CoffeeHouse+ Espresso, Cappuccino, and Latte Maker has a 1-year limited warranty. If this doesn't resolve your issue, please contact us directly so we can determine the best resolution. Have a good day!
https://www.mrcoffee.com/support/contact-us
Your Mr. Coffee One-Touch CoffeeHouse+ Espresso, Cappuccino, and Latte Maker has a 1-year limited warranty. If this doesn't resolve your issue, please contact us directly so we can determine the best resolution. Have a good day!
https://www.mrcoffee.com/support/contact-us
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Nice looking product
on October 12, 2022
Posted by: MeanieKarla
from Orlando, FL
Gender:Female
[This review was collected as part of a promotion.] So I did not give this espresso machine five stars because iy was a bit challenging to use, once we figured out how to use, we made espresso and cappuccino, espresso was fine but when hsing it for the cappuccino, the milk did not come out very foamy, and it only lets you poor a little but of milk, wish we can change this for people that like their cappuccinos much lighter, other than that it is a very nice looking product.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Absolutely love it
on October 4, 2022
Posted by: Twinmoma
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] I Absolutely love my new espresso machine. This coffee maker is very compact and does not take much space on the counter. I love the touch censored buttons. The Reservoirs for the water in the milk are large enough To make so many cups of coffee. It comes with two sizes shots, one shot or double shots. I love how are you can either choose the automatic settings or make your own.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Not for me
on September 26, 2022
Posted by: DaniSch
Gender:Female
[This review was collected as part of a promotion.] This is a nice multifunctional coffee machine, but it's not for me. The amount of work that goes into brewing an espresso, latte, or cappuccino is too involved for me to enjoy often. However, I have used this once when a friend came over for a morning visit. It was pretty cool to make our own lattes in the comfort of my home.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, September 30, 2022
Thank you for reaching out to Mr. Coffee®. We appreciate you providing your feedback and experience regarding your Mr. Coffee® One-Touch CoffeeHouse+ Espresso, Cappuccino, and Latte Maker. We will make sure that our design and production team are made aware of your feedback. We are always looking for ways to better our product, and your feedback would certainly help us in improving it moving forward. Have a good day!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Easy to use
on September 26, 2022
Posted by: Spacy
from Pittsburgh PA
Gender:Female
[This review was collected as part of a promotion.] The Mr. Coffee brand has always been one I like, and they did not disappoint with this machine. I like Lattes and my husband likes espresso, so this gives us both what we want. I was able to use it with no issues. I like the program buttons since I don't have to think about anything when I use them, and I can walk away since it auto stops for me. I also like that it does have the reservoirs for the milk and water. The nozzle is easy to point to the cup I have in there and there has been no spills so far.
The speed of things being made seems about average with other brands of this price range.
For me it could be a little easier to take apart for cleaning. But overall, the ease of use is good, means even my daughter can use it and I can use it. We will have to see how it holds up to a household of three. We do clean and dry things out the best we can after we know we are done using it for the day.
The speed of things being made seems about average with other brands of this price range.
For me it could be a little easier to take apart for cleaning. But overall, the ease of use is good, means even my daughter can use it and I can use it. We will have to see how it holds up to a household of three. We do clean and dry things out the best we can after we know we are done using it for the day.
Response from mrcoffee.comBy Mr. Coffee, September 30, 2022
Thank you for reaching out to Mr. Coffee®. We appreciate you for sharing your experience with us. We work hard to meet expectations like yours and we’re happy to hear that we hit the mark for you. This would keep us motivated in making high-quality products. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Great addition to the kitchen
on September 25, 2022
Posted by: TheLadyH
from Douglasville
Gender:Female
[This review was collected as part of a promotion.] This machine is a great addition to have, because sometimes you just want a fancier drink in the morning. The machine does have a learning curve to it, but once you have it down, you have it down. The machine is easier to clean then I expected. The drinks are delicious, and now It allows me to save some money and time in the mornings.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Great coffee maker
on September 23, 2022
Posted by: Fayt
from MN
[This review was collected as part of a promotion.] First and foremost, I would be remiss if I didn't state this is an excellent coffee machine. I struggled a bit to actually figure out how to get it to work. But because it's a great machine, ultimately, it has a few little nags that I would love to see fixed/improved in a future model. My pros list may seem much shorter than my cons list, but that's only because there isn't much to be said about the pros that haven't already been said many times - it makes a great cup of coffee, with little work on my end, and cleans up easily afterward.
What I like:
* Extremely easy to clean. The brew unit, the milk frother, etc. All of it comes apart easily and can be quickly rinsed in the sink.
* Makes a great cup of coffee with little work on my end.
* Milk frother is very simple, easy to clean, and yet does a great job of frothing the milk.
* Machine feels sturdy, high-quality, and I suspect it will last a long time. It has probably been used 3-5 times daily without any hiccups.
* Makes a great cup of coffee with little work on my end.
* Milk frother is very simple, easy to clean, and yet does a great job of frothing the milk.
* Machine feels sturdy, high-quality, and I suspect it will last a long time. It has probably been used 3-5 times daily without any hiccups.
* There is a lot of wasted space on this machine if you open it up. The water reservoir is very narrow and doesn't hold much water. The reservoir is just bad. More on that in my next point.
* The reservoir. Whoever designed this part of the machine totally and completely missed the mark. It almost feels like an afterthought. It's shallow and oddly shaped. It doesn't hold much. The shape/design of it causes a lot to get stuck in the container. And worst of all, it doesn’t naturally flow.
* I either wish the large size made a larger cup of coffee, For example, a custom button that would allow me to brew one large cup, and then one medium cup. I find one large single brew is not much coffee, but two fill my cup to the brim. So, I wind up doing 1 large one, waiting for it to finish, and then doing a medium one. Would be nice to be able to do this with one button press.
* Brewing from pre-ground beans is annoying. I keep all of my decaf in ground form since the hopper can only accommodate one type of whole bean at a time. If I'm brewing multiple cups of decaf for guests It's minor but annoying.
* The reservoir. Whoever designed this part of the machine totally and completely missed the mark. It almost feels like an afterthought. It's shallow and oddly shaped. It doesn't hold much. The shape/design of it causes a lot to get stuck in the container. And worst of all, it doesn’t naturally flow.
* I either wish the large size made a larger cup of coffee, For example, a custom button that would allow me to brew one large cup, and then one medium cup. I find one large single brew is not much coffee, but two fill my cup to the brim. So, I wind up doing 1 large one, waiting for it to finish, and then doing a medium one. Would be nice to be able to do this with one button press.
* Brewing from pre-ground beans is annoying. I keep all of my decaf in ground form since the hopper can only accommodate one type of whole bean at a time. If I'm brewing multiple cups of decaf for guests It's minor but annoying.
Overall, it's a fantastic machine. I use it every day, multiple times per day, and it has paid for itself in convenience and cost-savings from buying coffee many times over already.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
My personal coffeehouse!
on September 23, 2022
Posted by: BigDog34
from Hightstown, NJ
Gender:Female
[This review was collected as part of a promotion.] I received my One-Touch Coffeehouse just prior to having to rush off to Ireland for an extended stay due to a family emergency. Ireland in the past 5-7 years has pivoted from tea to coffee so I went to a lot of coffee shops while there. They also only serve espresso based coffees. In the past I was not thrilled with this as their coffee is too strong but they now have milk substitutes so I was able to order lattes and cappuccinos. I couldn’t wait to get home to try my Mr Coffee machine. It did not disappoint! I keep oat milk in the milk reservoir in the fridge and pull it out whenever the mood hits for a “fancy” coffee. I was skeptical about the one touch feature but it truly is just pushing one button. You do not need to have any knowledge of how to make these drinks. My only tip is to only lightly pack the coffee in or you’ll end up less coffee in your cup. I am super impressed that I can have the convenience of a Keurig while enjoying a coffee shop quality drink!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com