Customer reviews from holmesproducts.com
Holmes - Ultrasonic 0.36 Gallon Cool Mist Top Fill Antimicrobial Humidifier - Black
Average customer rating
4.1
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
66
4 Stars
18
3 Stars
8
2 Stars
4
1 Star
12
81%of customers recommend this product.
(
78 out of
96)
Customer Reviews for Holmes - Ultrasonic 0.36 Gallon Cool Mist Top Fill Antimicrobial Humidifier - Black
Customer Rating
4
Stopped working
on August 31, 2022
Posted by: Titi
from Raleigh,nc
Gender:Female
Length of ownership:1 year or longer
I purchased this humidifier last fall . Hasn’t been used often and was kept in the box but now that I need it ; it won’t turn. When it was working it did an amazing job.
Written by a customer while visiting holmesproducts.com
Customer Rating
3
Not worth the headache
on September 13, 2022
Posted by: RWatkins
from New Jersey
Gender:Male
Length of ownership:6 months
I've had 2 of these. The first last a little over a year. The second less than a year. I thought maybe the first was a fluke so the second purchase I bought the insurance. Thank God. But I feel like getting a warrantied replacement unit won't be as easy as I think.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Holmes®️ - Consumer care, HA2 - Consumer Service Department, September 14, 2022
Hi RWatkins! Thank you for choosing Holmes®️. We hope you are healthy and staying safe. We apologize for the issues you've encountered upon using our humidifier. Thanks for taking the time to share your experience. We are passionate about what we do as a company since we want to give the best experience to all our consumers when they purchase our products. Your feedback will surely be relay to our Design and Production Team, as we are doing our best to make our products better. Have a wonderful day!
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Only stays on for 2-3 minutes
on November 25, 2022
Posted by: Jkutch
from Fort Lauderdale
Gender:Male
Length of ownership:1 week
Just purchased and it will not stay on. Moved it, reset it, changed water. Just doesn’t stay on
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Holmes®️ - Consumer care, HA2 - Consumer Service Department, November 28, 2022
Hi Jkutch! Thank you for choosing Holmes®️. We hope you are healthy and staying safe. We apologize for the issues you've encountered upon using our humidifier. We appreciate you for trying out some troubleshooting steps to try to fix the issue. Thanks for taking the time to share your experience. We are wondering if you've contacted us regarding the issue, as we are always here to provide assistance for you and possibly gather the details pf your warranty. Your feedback will surely be relayed to our Design and Production Team, as we are doing our best to make our products better. Stay safe and healthy!
Written by a customer while visiting holmesproducts.com
Customer Rating
3
Holmes Humidifier
on December 8, 2022
Posted by: lvel
from Austin, TX
Gender:Male
Length of ownership:6 months
I bought this a little less than a year ago and it has worked great, but recently the lower speed setting doesn't blow anything out so only the higher setting is working which is good but sometimes it can be too much for a small room.
Response from holmesproducts.comBy Holmes®️ - Consumer care, HA2 - Consumer Service Department, December 9, 2022
Hi lvel! Thank you for choosing Holmes®️. We hope you are healthy and staying safe. We sincerely apologize to hear that your humidifier does not work on low setting. Thanks for taking the time to share your experience. We are wondering if you've contacted us regarding the issue, as we would like to provide further assistance for you. If you have not contacted us yet, please reach out to us by visiting the Contact Us page of this website. We're here for you Monday to Friday from 10:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you. Please stay safe and healthy!
Written by a customer while visiting holmesproducts.com
Customer Rating
5
Great run time, easy to use
on January 12, 2023
Posted by: Michael B
from Texas
Gender:Male
[This review was collected as part of a promotion.] if you are looking for a long-running humidifier that requires the least amount of effort possible, this is the one for you. No filter, easy to clean, easy to fill--but my favorite aspect is the run time. I love being able to turn it on a few hours before bed and wake up with a few more hours to go in the morning. It is the perfect run time.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Ive been happy until this morning
on February 20, 2023
Posted by: laliloop
from NJ
Gender:Female
Length of ownership:1 year or longer
This humidifier worked great until this morning I woke up to water all over my night table and floor. Apparently it was leaking from the bottom and the water was rusty color.
Response from holmesproducts.comBy Holmes®️ - Consumer care, HA2 - Consumer Service Department, February 20, 2023
Hi laliloop! Thank you for contacting Sunbeam®️. We hope you are healthy and staying safe. We sincerely apologize to hear that your humidifier is leaking. Here are the possible reasons why the humidifier is leaking: Unit tilted or not leveled, cap not tight enough, tank water is hot. Here is the possible solution: Remove tank cap and replace or reposition gasket, place unit on a flat or leveled surface, tighten the cap, fill with cool water only. If the issue persists, please reach out to us by visiting the Contact Us page of this website so we can give further assistance. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 6:00 pm EST. Our product specialists will be more than happy to help you. Thank you and please stay safe and healthy!
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Do not buy. Will stop working.
on March 4, 2023
Posted by: Dan S
from South Carolina
Gender:Male
Length of ownership:6 months
Had less than 6 months. Unit cuts off after being on for a few minuets.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Holmes®️ - Consumer care, HA2 - Consumer Service Department, March 6, 2023
Hi Dan S! Thank you for choosing Holmes®️. We hope you are healthy and staying safe. We are sorry to learn that your air purifier stops during use, this is not the experience we would like you to have upon using our product. We are wondering if you've contacted us regarding the issue, as we would like to know more about the issue of your unit. If you haven't contacted us yet, you may reach us through visiting the Contact Us page of this website so we may gather the details of your warranty. Thank you and have a good one!
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Very disappointed
on October 15, 2023
Posted by: Chewie23
from New york
Gender:Female
Length of ownership:1 month
I was very disappointed to waste my money on this. It got everything around it wet, even on the low setting, and was leaking some sort of red colored water out of the sides, it was disgusting. I tried it multiple times and it happened each time. I even put it on the floor away from things but the floor just got soaked and had to mop.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Holmes®️ - Consumer care, HA2 - Consumer Service Department, October 16, 2023
Hi Chewie23! Thank you for choosing Holmes®️. We hope you are healthy and staying safe. We are sorry to learn that your humidifier keeps leaking with colored water. Thanks for taking the time to share your experience. We are wondering if you've contacted us regarding the issue, as we would like to provide proper assistance for you. If you have not contacted us yet, please do so by visiting the Contact Us page of this website. We're here for you Monday to Friday from 10:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you. Please stay safe and healthy!
Written by a customer while visiting holmesproducts.com