Customer reviews from oster
Oster - 2-Slice Extra Wide Slot Stainless Steel Toaster with Advanced Toast Technology in Metallic - Gray
Average customer rating
4.2
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
60
4 Stars
15
3 Stars
7
2 Stars
7
1 Star
8
83%of customers recommend this product.
(
75 out of
90)
Customer Reviews for Oster - 2-Slice Extra Wide Slot Stainless Steel Toaster with Advanced Toast Technology in Metallic - Gray
Customer Rating
5
Works and Looks Great
on June 20, 2019
Posted by: txfilly
from Fort Worth, TX
Gender:Female
[This review was collected as part of a promotion.] I was using the same toaster for more than 15 years. It was old and it toasted like an old toaster. I couldn't rely on the settings. This toaster has replaced the old one and I couldn't be happier. Not only is the style sleek and color great (I love red in the kitchen), it toasts to perfection. I have toasted pop tarts, bagel, cinnamon bread and toast... all came out great. The settings are accurated and so no more pushing the handle back down for me!
I would recommend this to a friend!
Response from osterBy Consumer Care , February 23, 2021
Thank you for leaving such a nice review about our Oster® 2-Slice Toaster, Red. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting oster
Customer Rating
5
Love, Love, LOVE!!!
on June 20, 2019
Posted by: Thump9
from Michigan
Gender:Female
[This review was collected as part of a promotion.] This is the 1st toaster that I have had that actually toasts evenly on BOTH sides. It is very stylish and I enjoy the "pop" of red it brings to my kitchen counter. This toaster is not only great for toast, the bagel, defrost and warm feature all work wonderfully as well. I would recommend running it on 2-3 cycles toasting on a number 4 without anything in it when you first get it since it does give off a bit of an odor (aka "new" toaster smell). I use mine nearly everyday and sometimes multiple times per day. It is really great when we have made thick slice french toast and have leftovers, just pop them in on a warm cycle first then on the bagel setting and it comes out crisp on the outside and soft in the middle. I have yet to find a draw back to find any negative things to say about it.
I would recommend this to a friend!
Response from osterBy Consumer Care , March 3, 2021
Thank you for leaving such a nice review about our Oster® 2-Slice Toaster, Red. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Oster!
Written by a customer while visiting oster
Posted by: jas2go
Gender:Female
Verified Purchase:Yes
Toasting is not even. Sometimes the one half of the toast is not browned, sometimes the whole toast is browned. Resetting the exposure to heat doesn't seem to rectify this problem. I am now wondering if there is a toaster out there that browns the whole piece of toast equally. The last toaster I bought was the highest one in Consumer Reports. It was worse than this one.
Response from osterBy Oster, Consumer Care, October 8, 2019
That is definitely not the kind of experience that we want you to have. We would love the opportunity to restore your faith in Oster. Please call our customer care team at (800) 334-0759. For your convenience our customer care team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
5
Great Toaster
on June 27, 2019
Posted by: Feather27
from Alabama
Gender:Female
[This review was collected as part of a promotion.] This toaster is awesome, love that it has bagel, frozen, cancel buttons. It toasts well and consistently, love the design of this toaster doesn’t take up much space, doesn’t feel hot on the outside. Like the removable tray easy to clean. The only con is the power cord there is no were to put it.
I would recommend this to a friend!
Response from osterBy Consumer Care , March 4, 2021
Thank you for leaving such a nice review. We are glad that you love our Oster® 2-Slice Toaster, Red. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting oster
Customer Rating
1
Awful high-pitched whine
on June 29, 2019
Posted by: MuTru
from Oregon
Gender:Male
Emits a piercing, high-pitched whine when in use. Doesn't matter what settings are applied. Returned.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 10, 2019
Thank you for bringing this to our attention. Your feedback is important to us, and it helps us to continuously improve upon our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at (800) 334-0759. We're here for you Monday-Friday, 9am-6pm EST
Written by a customer while visiting oster
Customer Rating
1
What Has Happened To Oster
on December 10, 2019
Posted by: ErnieD
Gender:Female
I had always had an Oster Blender & it NEVER failed to perform so when it finally breathed it's last I knew that I would absolutely purchase another Oster. Same with our toaster. I purchased this toaster & while we do not use a toaster often, it is nice to have one when you do. That is unless it is THIS toaster. I purchased this toaster a few years ago & have been VERY disappointed in it. It takes forever to toast anything due to the fact that the little heating elements can't decide if they want to work or not. As I said, we do not use the toaster very often & with it not working even less & it just keeps disappointing. Tonight one of our boys tried to toast a waffle & this is the result. How does this even happen? I am sad to say that I will not be purchasing another Oster toaster. The quality & durability I had always depended on is no longer there.
No, I would not recommend this to a friend.
Response from osterBy consumer care, Oster, April 3, 2020
Thank you for reaching out.
We are saddened to know that this problem had caused inconvenience over the expectation that things will be more easier upon using it. Rest assured that your concern will be taken care of.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST.We look forward to assisting you.
We are saddened to know that this problem had caused inconvenience over the expectation that things will be more easier upon using it. Rest assured that your concern will be taken care of.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST.We look forward to assisting you.
Written by a customer while visiting oster
Customer Rating
2
not serviceable
on December 10, 2019
Posted by: Joecc
from Easley,SC
Gender:Male
worked great for 18 months then failed to latch. Probable cause is failure of electromagnetic latch. However the unit is not servicable and replacement parts are probably not available.
No, I would not recommend this to a friend.
Response from osterBy Oster Consumer Care, Oster, April 7, 2020
We appreciate you reaching out to us.
We urge you to please give us a call at 1-800-672-6333 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST. We look forward to assisting you.
We urge you to please give us a call at 1-800-672-6333 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST. We look forward to assisting you.
Written by a customer while visiting oster
Customer Rating
5
Perfect
on January 10, 2020
Posted by: Marty77
from Houston
Gender:Male
Absolutely love it. A toaster I spent over $200 on died. I happened to be at a local store and spotted this little guy and decided to give it a try. It’s perfect! Couldn’t be happier and so glad I didn’t spend more for less. Very happy.
I would recommend this to a friend!
Response from osterBy Consumer Care Department, February 24, 2021
Thank you for your wonderful review about our toaster. We work really hard to offer the best appliances in the best possible ways. We appreciate you taking the time to let us know what you think.
Written by a customer while visiting oster