Customer reviews from oster
Oster - Texture Select 8 Cup 1200 Watt All Metal Drive Plastic Jar Blender with 9 Settings - Black
Average customer rating
4.4
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
50
4 Stars
9
3 Stars
3
2 Stars
3
1 Star
5
89%of customers recommend this product.
(
55 out of
62)
Customer Reviews for Oster - Texture Select 8 Cup 1200 Watt All Metal Drive Plastic Jar Blender with 9 Settings - Black
Customer Rating
1
Design flaw
on February 9, 2023
Posted by: Disappointed2
from Texas
Gender:Female
The 2 blending bases are very similar but if you use the wrong sealing ring, the ring gets blended with the smoothie. Replacement sealing rings are not available making the blender unusable
No, I would not recommend this to a friend.
Response from osterBy Oster, February 14, 2023
Thank you for reaching out to Oster®. We are sorry to hear about your experience with having a hard time finding a replacement part for the blender. We will be glad to check our resources to help you.
We will check our options about the unit to provide you with the best resolution, we would like to request you to contact us directly. Have a great day!
We will check our options about the unit to provide you with the best resolution, we would like to request you to contact us directly. Have a great day!
Written by a customer while visiting oster
Customer Rating
3
Not thrilled
on October 24, 2023
Posted by: Greaseguy
I bought this blender about 2 months ago and went to use it today. I put in all the ingredients and turned it on and it leaked all over the countertop. Threw out what I was attempting to make. Took everything apart and watched some videos and realized the gray ring around the blade didn’t fit and would not snap into place. Very frustrating
Response from osterBy Oster, Brand Team, October 26, 2023
Thank you for reaching out to Oster®. We are sorry to hear that your blender is leaking. That is certainly not the experience we want you to have. No worries, we are here to help.
If your blender is leaking, check the following:
1. Is the sealing ring over the blade?
2. Is the threaded bottom cap on tight enough?
3. Is the jar cracked at the bottom?
4. Is the threaded bottom cap cracked?
5. Is the sealing ring missing?
6. Is the sealing ring cracked, broken, or rotting
7. Does the item being blended exceed jar capacity?
If you check all points of the blender jar and the leaking still occurs, look for a replacement blade and sealing ring.
Your Oster Pro® Blender has a 3-year limited warranty. If this doesn't resolve your issue, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day!
If your blender is leaking, check the following:
1. Is the sealing ring over the blade?
2. Is the threaded bottom cap on tight enough?
3. Is the jar cracked at the bottom?
4. Is the threaded bottom cap cracked?
5. Is the sealing ring missing?
6. Is the sealing ring cracked, broken, or rotting
7. Does the item being blended exceed jar capacity?
If you check all points of the blender jar and the leaking still occurs, look for a replacement blade and sealing ring.
Your Oster Pro® Blender has a 3-year limited warranty. If this doesn't resolve your issue, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day!
Written by a customer while visiting oster
Customer Rating
1
Cheap plastic
on February 2, 2025
Posted by: Kprs
from Salt lake UT
Gender:Female
The lid broke the 2nd time I used it and there don’t seem to be replacement parts.
No, I would not recommend this to a friend.
Response from osterBy Customer Care, February 5, 2025
Hello, thank you for leaving the review on our Oster Pro® Blender with Texture Select Settings. We're really sorry that you're having a hard time finding the replacement lid. We are happy to assist in resolving all issues with any of our products. If you require further assistance, don't hesitate to get in touch with us directly.
Thank you!
Thank you!
Written by a customer while visiting oster
Customer Rating
1
Food Processor is a disaster.
on April 15, 2025
Posted by: Mitany
I have enjoyed using the blender, however, the first time (only time) I used the food processor was to grate chocolate and it was awful. Instead of grating the chocolate it melted it. Then, it was almost impossible to open as the chocolate seemed to seal the lid closed. When I finally got it apart I noticed that several of the parts seem to be worn out. It has only been used that once. I followed the instructions using pulse and low speeds only.
No, I would not recommend this to a friend.
Response from osterBy Customer Care, April 17, 2025
Hello. Thank you for reaching out to us.
Thank you for sharing your experience with the Oster Pro® Blender with Texture Select Settings. We're glad to hear that you've enjoyed using the blender, but we're truly sorry to learn about the issue you encountered with the food processor attachment.
Grating chocolate can be tricky due to its sensitivity to heat and friction, but the difficulties you described, especially the melting, difficulty opening the lid, and wear on the parts after a single use are certainly not the experience we want for our customers.
We’d like to make this right. Please reach out to us directly and we will be happy to assist you further.
Please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
OSTER® Consumer Care
Thank you for sharing your experience with the Oster Pro® Blender with Texture Select Settings. We're glad to hear that you've enjoyed using the blender, but we're truly sorry to learn about the issue you encountered with the food processor attachment.
Grating chocolate can be tricky due to its sensitivity to heat and friction, but the difficulties you described, especially the melting, difficulty opening the lid, and wear on the parts after a single use are certainly not the experience we want for our customers.
We’d like to make this right. Please reach out to us directly and we will be happy to assist you further.
Please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
OSTER® Consumer Care
Written by a customer while visiting oster
Customer Rating
5
Great for years
on June 27, 2025
Posted by: Dustinwinemaker
I've been using this for years, no problems. Way better than any ninja I had in the past.
Written by a customer while visiting oster
Customer Rating
2
Broken
on October 24, 2025
Posted by: AndrewN
Gender:Male
We're bought this 2 years ago. And it's worked great for smoothies but the first time we tried the food processor was to make peanut butter and it broke the shaft in the past called "adapter" which is what connected the blades to the base. So now the food processor is useless and I can't not find a replacement pay without buying an entire new vessel with blades lid and adapter.
Response from osterBy Customer Care, October 27, 2025
Hello Andrew,
We’re glad to hear your Oster® Pro Blender has been great for smoothies, though we’re sorry to learn about the issue with the food processor attachment. The adapter is an important part of the setup, and we understand how frustrating it can be not to find it separately.
Please reach out to our customer care team — they can help confirm the exact replacement part and guide you on the best way to get your food processor working again without needing to replace the full set. Call us at 1-800-334-0759 during our operating hours, Monday to Friday, 9 am to 5 pm Eastern Time, or via our contact form:
https://www.oster.com/support/contact-us
Have a great day,
—Oster Consumer Care
We’re glad to hear your Oster® Pro Blender has been great for smoothies, though we’re sorry to learn about the issue with the food processor attachment. The adapter is an important part of the setup, and we understand how frustrating it can be not to find it separately.
Please reach out to our customer care team — they can help confirm the exact replacement part and guide you on the best way to get your food processor working again without needing to replace the full set. Call us at 1-800-334-0759 during our operating hours, Monday to Friday, 9 am to 5 pm Eastern Time, or via our contact form:
https://www.oster.com/support/contact-us
Have a great day,
—Oster Consumer Care
Written by a customer while visiting oster