Customer reviews from oster
Oster - Electric Knife with Carving Fork and Storage Case - Black
Average customer rating
4.1
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
27
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
8
78%of customers recommend this product.
(
28 out of
36)
Customer Reviews for Oster - Electric Knife with Carving Fork and Storage Case - Black
Customer Rating
1
It sucks, waste of money
on November 20, 2020
Posted by: poosh
from Utah
Gender:Female
The blade doesn't stay in the chassis. Can't find any instruction manual to trouble shoot.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care Department, November 25, 2020
Oh no! That is definitely not the kind of experience that we want you to have. Our Oster Electric Knife were made with the highest quality and complete materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please give us a call at 1-(800)-281-2810 Monday to Friday 9 AM to 5 PM EST or email us at osterconsumercare@newellco.com and we will help you with your cutlery.
Written by a customer while visiting oster
Customer Rating
1
poor knife
on April 12, 2021
Posted by: sishend
Gender:Female
It is poorly designed as stated in prior reviews. The ejection is on top and you keep hitting it as you try to hold in the on button located on the bottom. The ham also went through between the blades. Sure not like my old one.
No, I would not recommend this to a friend.
Response from osterBy Consumer Care , April 20, 2021
We are sorry to hear that the design of our Oster® Electric Knife with Carving Fork & Storage Case does not meet your standards. We are constantly working to improve upon and upgrade the quality of our products, and take our consumers' feedback into consideration. Have a great day!
Written by a customer while visiting oster
Customer Rating
1
Poorly designed
on November 27, 2020
Posted by: Michael a
from California
Gender:Male
Unless you have small dainty hands don't buy this thing. The on/off switch is set into an area on the underside that's smaller than a fingertip and the blade release is where you need to put your thumb to
get the leverage to push in the on
button which stops the knife
operation. When the blades move it will cut.
get the leverage to push in the on
button which stops the knife
operation. When the blades move it will cut.
No, I would not recommend this to a friend.
Response from osterBy Oster, December 2, 2020
We appreciate your feedback, and we're sorry that this product did not meet your expectations. We do want you to know that we value your input, suggestions, and criticisms. Your opinions are helpful to us and we apologize for any inconvenience and frustration. If you needed further assistance, please give us a call at 1-(800) 334-0759 and we will be sure that all your inquiries will be accommodated accordingly. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
1
Piece of Junk
on November 29, 2020
Posted by: Debbie71
from Fresno
Bought this the day before Thanksgiving. Used it to cut the turkey. It stopped working halfway through. Motor runs but knifes won't move to slice. Waste of my money.
No, I would not recommend this to a friend.
Response from osterBy Oster, December 2, 2020
Thank you for taking the time to share your experience. Please accept our sincerest apology for the inconvenience this has caused you. That is definitely not the kind of experience that we want you to have. Our #1 priority is giving high-quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit.
We would love to make this right, please give us a call at 1-800-281-2810 and we will be sure that all your inquiries will be accommodated accordingly. We look forward to assisting you!
We would love to make this right, please give us a call at 1-800-281-2810 and we will be sure that all your inquiries will be accommodated accordingly. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
1
Poor Design
on December 26, 2021
Posted by: Bnwflix
from NW Indiana
Gender:Male
As almost everybody else here has said, the button to release the blades is on top right where you'd naturally hold when using it. The actual power button is awkwardly underneath. Besides that, on my second use of the knife, one of the blades is jammed into the knife and I cannot remove it.
No, I would not recommend this to a friend.
Response from osterBy Oster® , Consumer Care, December 30, 2021
Thank you for contacting the Oster® Brand. We appreciate your time and effort for bringing this to our attention. We are sorry to hear that the Oster® Electric Knife with Carving Fork & Storage Case did not exceed your expectations. This is certainly not the experience we want you to have. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
If you have any questions regarding the warranty or would like to obtain warranty service, please contact Oster® directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
If you have any questions regarding the warranty or would like to obtain warranty service, please contact Oster® directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
1
TOTALLY USLESS.
on December 27, 2021
Posted by: joan45
from Houston, Texas
Gender:Female
I replaced a 47 year old knife with your product. So disappointed. It does no slice....it only chews up the meat.
No, I would not recommend this to a friend.
Response from osterBy Oster® , Consumer Care, December 30, 2021
Thank you for contacting the Oster® Brand. We appreciate your time and effort for bringing this to our attention. We are sorry to hear that the Oster® Electric Knife with Carving Fork & Storage Case did not exceed your expectations. This is certainly not the experience we want you to have. As we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
We want to make sure that we provide quality products that have great value, stylish and will suit your needs.
If you have any questions regarding the warranty or would like to obtain warranty service, please contact Oster® directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-u
We want to make sure that we provide quality products that have great value, stylish and will suit your needs.
If you have any questions regarding the warranty or would like to obtain warranty service, please contact Oster® directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-u
Written by a customer while visiting oster
Customer Rating
5
Great knife!!! Model 2803 in White
on December 20, 2021
Posted by: Satisfied
from Montgomery
Gender:Female
My sister purchased this as a gift for me in 2007 I use it regularly. I need to purchase replacement blades but sadly they do not make this model any longer.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
5
great knife
on September 18, 2019
Posted by: creedance
from oak park heights mn
Gender:Female
[This review was collected as part of a promotion.] i love the knife. its so easy to use. i can grip the handle very easy. the knife guides so easy when you go to cut the meat. i love the case that it comes in. this way you never miss place the blades. everything fits in the case so nice. knife is made with great quailty material
I would recommend this to a friend!
Response from osterBy Consumer Care Department, April 9, 2021
Thank you for contacting Oster® Brand. Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting oster