Customer reviews from Sun Beam
Sunbeam - Queen Size Electric Fleece Heated Blanket with Dual Zone - Garnet
Average customer rating
1.5
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
0
4 Stars
2
3 Stars
0
2 Stars
3
1 Star
13
6%of customers recommend this product.
(
1 out of
17)
Customer Reviews for Sunbeam - Queen Size Electric Fleece Heated Blanket with Dual Zone - Garnet
Customer Rating
1
Was great...
on February 14, 2021
Posted by: Mtnhme
from Dayton, oregon
Bought this nov 10 2020. Its February 2021 and it will barely get warm.
I only bought sunbeam electric blankets for many years. The last 3 years i have had to buy new ones because they die at precisely one year of use. This one 3 months. The one before 6 months. I am so disappointed.
They start out very warm. And either stop all together or just fizzle to barely coming on.
I am so careful when we wash them. I don't even leave them on high for fear of burning it out too soon.
I won't buy this brand again! Oh and even had the same problem with the smaller throw size too.
Sunbeam you really need to fix whatever you changed. You used to be a reliable brand/product!
I only bought sunbeam electric blankets for many years. The last 3 years i have had to buy new ones because they die at precisely one year of use. This one 3 months. The one before 6 months. I am so disappointed.
They start out very warm. And either stop all together or just fizzle to barely coming on.
I am so careful when we wash them. I don't even leave them on high for fear of burning it out too soon.
I won't buy this brand again! Oh and even had the same problem with the smaller throw size too.
Sunbeam you really need to fix whatever you changed. You used to be a reliable brand/product!
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, February 15, 2021
We sincerely apologize if you're having difficulties with your Sunbeam® Fleece Heated Blanket with Dial Controller. I am confident that one of our Sunbeam Consumer Specialists can help you with your unit. Please fill out our customer service contact form accessed through this link:
https://www.sunbeam.com/support/contact-us, and we will be in touch.
We look forward assisting you.
https://www.sunbeam.com/support/contact-us, and we will be in touch.
We look forward assisting you.
Written by a customer while visiting Sun Beam
Customer Rating
4
Super warm at all times.
on December 28, 2020
Posted by: Alsgirl
from Tennessee
Gender:Female
[This review was collected as part of a promotion.] I was given this blanket as a gift for Christmas. It is so light weight. I love the fact that the heat seems to radiate to your body no matter where you laying in the bed. We have had very cold nights in lower teens and I love the just plain magical warmth. People should not expect to only feel it. You have to be in bed to really experience the warmth. It is not like any other heated blanket I have had. Do not rate it until you have actually tried it.Thank you Sunbeam.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , December 28, 2020
Thank you for leaving such a nice review. We are glad that you love our Sunbeam® Fleece Heated Blanket with Dial Controller. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
1
Nice blanket for awhile
on December 31, 2020
Posted by: Sherry1066
from Hamilton Ohio
Gender:Female
Got this blanket in Oct for my bday...worked fine for a couple months and stopped working...have unplugged...replugged etc...no heat.
No, I would not recommend this to a friend.
Response from Sun BeamBy Consumer Care , January 4, 2021
We are sorry to hear that your Sunbeam® Fleece Heated Blanket with Dial Controller stopped heating. Sunbeam has been producing high-quality products to ensure customer satisfaction. Allow us to turn this experience into a positive one by connecting with us via Live Chat or email us at sunbeamconsumercare@newellco.com. We look forward to assisting you!
Written by a customer while visiting Sun Beam
Customer Rating
4
Was nice and warm
on January 5, 2021
Posted by: Anonymous
from Indianapolis IN
Gender:Female
I bought the blanket less than a month ago and both my dogs and I have loved it. Unfortunately it is not working right now. When I try to turn it on the light just flashes. I have checked all connections and have tried to reset it but it is still not working :(. I tried to send an email about this but the form was not working.
No, I would not recommend this to a friend.
Response from Sun BeamBy Consumer Care , January 6, 2021
We are glad to hear that you loved our Sunbeam® Fleece Heated Blanket with Dial Controller and we are sorry to hear that it stopped working. We recommend you to reset your heated blanket by unplugging and plugging it back in. Make sure to check the cord if it's tightly connected and plug it into a wall outlet.
Written by a customer while visiting Sun Beam
Customer Rating
1
Waste of my money
on February 11, 2021
Posted by: Diva256
from All over
Gender:Female
Im a truck driver , so staying warm while sleeping in my truck is a must. I have gone through 2 electric throws that just stopped working and now a blanket that i had for 6 days and it has just stopped working. All it does is blink and not heat up. Im in -9 weather, and im FREEZING!!
No, I would not recommend this to a friend.
Response from Sun BeamBy Consumer Care , February 12, 2021
We are sorry to hear that your Sunbeam® Fleece Heated Blanket with Dial Controller stopped working. We recommend you to reset it by unplugging and plugging it back in. Make sure to check the cord if it's tightly connected to the blanket and plug it into a wall outlet.
Written by a customer while visiting Sun Beam
Customer Rating
1
USED to work great
on February 19, 2021
Posted by: Bmariek
from Elkhart, Indiana
Gender:Female
Bought this blanket in October or November of 2020 to keep warm since my bedroom has very little to no heat. It worked great and kept me warm all night. Now its near the end of February 2021 and it quit working. All the controller does is blink. I unplugged it to "reset" the blanket. Well guess what, that didn't work. Still blinks. So now I am stuck in a cold room with no way to stay warm. Thank you very much Sunbeam. And I used to think your products were great. I am no re-evaluating all of them.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, February 22, 2021
We sincerely apologize if you're having difficulties with your Sunbeam® Fleece Heated Blanket with Dial Controller. If the control on the heated product is removable, first unplug the unit from the wall, then disconnect and reconnect the cord from the product. Then replug it to the power source.
If not successful, please fill out our customer service contact form accessed through this link:
https://www.sunbeam.com/support/contact-us, and we will be in touch.
We look forward assisting you.
If not successful, please fill out our customer service contact form accessed through this link:
https://www.sunbeam.com/support/contact-us, and we will be in touch.
We look forward assisting you.
Written by a customer while visiting Sun Beam
Customer Rating
2
AWFUL!
on August 10, 2021
Posted by: Brab
from Oklahoma
Gender:Female
I bought mine 4/16/21. I live in Oklahoma so did not need it during our summer heat. However my grandma flew in and I assured her I bought her a heated blanket and it to bring hers. She does not sleep well at all without a heated blanket! So I opened it up so proudly bc I made her smile. And then BOOOOOOM! Here comes her disappointed look because it will not even turn on.
She has already bought a ticket home for tomorrow instead of 1 week. So thanks sunbeam for not following through on a product you sell that does not work.
She has already bought a ticket home for tomorrow instead of 1 week. So thanks sunbeam for not following through on a product you sell that does not work.
Why did I not listen to all these reviews???!!!????!!!
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, August 10, 2021
Thank you for contacting Sunbeam®! We appreciate you bringing this to our attention and we are sorry to hear you're having difficulties with your heated blanket. It's definitely not the experience that we want you to have. These are the possible reasons for a heated blanket not to function properly: 1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet. 2. Product wasn't plugged in properly. To fix this problem, do the following to reset your heated blanket: 1. Unplug the power cord from the electrical connection. 2. Unplug the cord from the actual product itself (if your product has a detachable cord) 3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord) 4. Re-insert power cord back into a wall outlet. If same problem happens, we believe that this concern is covered by the wonderful warranty that your product may have. In order to process a replacement, we may need to gather more information. We'd like to kindly request that you contact us directly in order to help you get to the best resolution. We hope this helps!
Written by a customer while visiting Sun Beam
Customer Rating
1
Dont let the "best electric blanket" lists fool u
on January 12, 2021
Posted by: 10toes
from Altadena, CA
Gender:Female
Sunbeam? Are you listening?
What happened between 2015 and now so that your product reduced in quality so much?
I purchased my first full Sunbeam fleece electric blanket 5 years ago after having one in my family for even longer than that. The blanket finally stopped fully working this winter and I knew I would be getting a Sunbeam again after being happy for so long with your product. I slept with my new queen size blanket last night.. it blows. First of all, I must have gotten a bum blanket because only half of it heated up and the dial corresponding to the cool side just blinked all night- I won't hold that against you Sunbeam, bum products happen. I slept with it anyways because I was cold, tired, and had already made my bed. But that doesn't explain the most noticeable downgrade- the dial, its CHEAP! The dial spins like the Wheel of Fortune and its not backlit! I liked my previous dial that clicked into place because I could change the setting just by counting clicks and not even have to open my eyes (also an accessibility feature for vision impaired.) I woke up shivering in the middle of the night because the dial had spun all the way to 1. My previous blanket had a backlit and secure dial that I didn't have to take special care of while I slept.
The blanket warmed up as quickly as expected and was otherwise fine except for ultimately being a faulty product. Only time will tell how long it will last, with the reduction of quality in the dial I can imagine that it will not last more than one season. I was also very surprised to see such awful reviews on this product after loving my Sunbeam and seeing Sunbeam blankets on so many "best of" and "top 10" lists. Don't let the lists fool you, Sunbeam electric blankets are no longer the best!!
For these reasons I will be returning the blanket promptly and taking my business elsewhere, I guess I'll splurge and move on to L.L. Bean.
What happened between 2015 and now so that your product reduced in quality so much?
I purchased my first full Sunbeam fleece electric blanket 5 years ago after having one in my family for even longer than that. The blanket finally stopped fully working this winter and I knew I would be getting a Sunbeam again after being happy for so long with your product. I slept with my new queen size blanket last night.. it blows. First of all, I must have gotten a bum blanket because only half of it heated up and the dial corresponding to the cool side just blinked all night- I won't hold that against you Sunbeam, bum products happen. I slept with it anyways because I was cold, tired, and had already made my bed. But that doesn't explain the most noticeable downgrade- the dial, its CHEAP! The dial spins like the Wheel of Fortune and its not backlit! I liked my previous dial that clicked into place because I could change the setting just by counting clicks and not even have to open my eyes (also an accessibility feature for vision impaired.) I woke up shivering in the middle of the night because the dial had spun all the way to 1. My previous blanket had a backlit and secure dial that I didn't have to take special care of while I slept.
The blanket warmed up as quickly as expected and was otherwise fine except for ultimately being a faulty product. Only time will tell how long it will last, with the reduction of quality in the dial I can imagine that it will not last more than one season. I was also very surprised to see such awful reviews on this product after loving my Sunbeam and seeing Sunbeam blankets on so many "best of" and "top 10" lists. Don't let the lists fool you, Sunbeam electric blankets are no longer the best!!
For these reasons I will be returning the blanket promptly and taking my business elsewhere, I guess I'll splurge and move on to L.L. Bean.
Response from Sun BeamBy Consumer Care , January 13, 2021
We are sorry to heat that there was a problem with control of your Sunbeam® Fleece Heated Blanket. Sunbeam has been producing high-quality products to ensure customer satisfaction. Allow us to turn this experience into a positive one by connecting with us via Live Chat or email us at sunbeamconsumercare@newellco.com so we can check your options. We look forward to assisting you!
Written by a customer while visiting Sun Beam