Customer reviews from Samsung US
Samsung - Leather Cover Case for Galaxy S20 Ultra 5G - Red
Average customer rating
1.8 out of 5
1.8
(9 Reviews)
Open Ratings Snapshot
Rating breakdown 9 reviews
5 Stars
0
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
5
22%of customers recommend this product. 
(
2 out of 9
)
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Customer Reviews for Samsung - Leather Cover Case for Galaxy S20 Ultra 5G - Red
Customer Rating
3 out of 5
3
Not Bad... Not Great, Either
on April 3, 2020
Posted by: Delicious Surfactant
from Western NY
Expertise:Expert
This case has a similar fit and profile as the Alcantara case for my S9... Out of the box, the leather is slippery, but with a little daily wear, it gets a nice, tacky, natural feel. The buttons are solid and clicky, and the open bottom design works perfectly with my DexPad. Leather is a much more "premium" material that matches those suit-and-tie occasions. Overall, the case fits well and feels good.
That said, I have a similar complaint that others have said - the camera island protrudes slightly from case, and is not very well protected. The camera itself has a very slight lip around the edge, and the leather barely comes up to that lip. I fear that the case will not protect the camera glass in a fall - haven't tested that theory, thankfully.
Bottom line: this is a nice looking OEM case, but I'm not sure I would recommend it for fall protection. It's definitely form over function.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Just an OK case
on March 16, 2020
Posted by: rocknrolla
from California
Expertise:Expert
Purchased thus case with my s20 ultra but came two weeks after the phone. The power button and volume button are nice and this case is bade with quality soft leather but.... the case is too slippery in you hands and the camera lense extrude past the case therefore there is no protection.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Cheap and not durable
on November 1, 2020
Posted by: Rose
had the case for a few months. i only work from home and haven't gone out due to covid. the case looks like crap now and it's totally worn out. i find this frustrating especially because the case hasn't been outside and brought places or tossed around as i would be more likely to understand the wear and tear. scratches extremely easily too and looks terrible.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy ^ElizabethSamsung CaresDecember 30, 2020
Hello Rose, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Piece of Garbage
on March 25, 2020
Posted by: Anonymous
from Austin, TX
Expertise:Intermediate
This is allegedly leather but feels like plastic it is pure garbage.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really comfortable & slim
on March 23, 2020
Posted by: S20Ultra5G
Expertise:Expert
Others are saying this case is super thin & slippery but for some reason I find it pretty grippy & prefer the slimmer feel. This case is not bulky at all which makes the phone easier to hold. It's very sleek & I like that fingerprints don't show much either. I'm glad I purchased this with my trade in, it really compliments the phone.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Dissatisfied
on April 2, 2020
Posted by: NishaJo
Expertise:Intermediate
I bought this case two weeks ago and it's complete garbage. It doesn't protect the camera, it's the thinnest "leather" I've ever seen, and it peels if you drop it.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Useless
on March 27, 2020
Posted by: cann978
from Gloucester, MA
Expertise:Intermediate
It's nice to touch... but downright useless. The back is flush with the camera so it does absolutely nothing to protect it. Just glad I figured that out before it didn't any damage to this very expensive phone
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Doesn't protect camera
on March 25, 2020
Posted by: Evan
Expertise:Intermediate
Pros: The buttons are made from nice polished aluminum and feel good when pressed.
Cons: The case isn't thick enough to protect the cameras on the back and because of this, the phone doesn't sit flat when placed on a table. Also, the case is pretty slippery in the hand.
Overall: The case looks good but doesn't do much at all to protect the phone.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
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