Customer reviews from Samsung US
Samsung - Leather Cover Case for Galaxy S20 Ultra 5G - Red
Average customer rating
1.8
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
0
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
5
22%of customers recommend this product.
(
2 out of
9)
Customer Reviews for Samsung - Leather Cover Case for Galaxy S20 Ultra 5G - Red
Customer Rating
1
Cheap and not durable
on November 1, 2020
Posted by: Rose
had the case for a few months. i only work from home and haven't gone out due to covid. the case looks like crap now and it's totally worn out. i find this frustrating especially because the case hasn't been outside and brought places or tossed around as i would be more likely to understand the wear and tear. scratches extremely easily too and looks terrible.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 30, 2020
Hello Rose, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Case Review
on June 15, 2020
Posted by: GREG THIESEN
[This review was collected as part of a promotion.] the only plus to the case is it is slim and sort of leather-like. unfortunately, it falls short with protecting its flagship 100x zoom camera. every time i set the phone down i hear the glass of the camera hit the counter first. iwhen you pay this much for a case with 10% protection of the entire phone you feel a bit short-changed. samsung step up and make this right so customer feel like they are getting a solid protect that will protect there investment.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Not Bad... Not Great, Either
on April 3, 2020
Posted by: Delicious Surfactant
from Western NY
Expertise:Expert
This case has a similar fit and profile as the Alcantara case for my S9... Out of the box, the leather is slippery, but with a little daily wear, it gets a nice, tacky, natural feel. The buttons are solid and clicky, and the open bottom design works perfectly with my DexPad. Leather is a much more "premium" material that matches those suit-and-tie occasions. Overall, the case fits well and feels good.
That said, I have a similar complaint that others have said - the camera island protrudes slightly from case, and is not very well protected. The camera itself has a very slight lip around the edge, and the leather barely comes up to that lip. I fear that the case will not protect the camera glass in a fall - haven't tested that theory, thankfully.
Bottom line: this is a nice looking OEM case, but I'm not sure I would recommend it for fall protection. It's definitely form over function.
That said, I have a similar complaint that others have said - the camera island protrudes slightly from case, and is not very well protected. The camera itself has a very slight lip around the edge, and the leather barely comes up to that lip. I fear that the case will not protect the camera glass in a fall - haven't tested that theory, thankfully.
Bottom line: this is a nice looking OEM case, but I'm not sure I would recommend it for fall protection. It's definitely form over function.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Dissatisfied
on April 2, 2020
Posted by: NishaJo
Expertise:Intermediate
I bought this case two weeks ago and it's complete garbage. It doesn't protect the camera, it's the thinnest "leather" I've ever seen, and it peels if you drop it.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Useless
on March 27, 2020
Posted by: cann978
from Gloucester, MA
Expertise:Intermediate
It's nice to touch... but downright useless. The back is flush with the camera so it does absolutely nothing to protect it. Just glad I figured that out before it didn't any damage to this very expensive phone
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Piece of Garbage
on March 25, 2020
Posted by: Anonymous
from Austin, TX
Expertise:Intermediate
This is allegedly leather but feels like plastic it is pure garbage.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Doesn't protect camera
on March 25, 2020
Posted by: Evan
Expertise:Intermediate
Pros: The buttons are made from nice polished aluminum and feel good when pressed.
Cons: The case isn't thick enough to protect the cameras on the back and because of this, the phone doesn't sit flat when placed on a table. Also, the case is pretty slippery in the hand.
Cons: The case isn't thick enough to protect the cameras on the back and because of this, the phone doesn't sit flat when placed on a table. Also, the case is pretty slippery in the hand.
Overall: The case looks good but doesn't do much at all to protect the phone.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Really comfortable & slim
on March 23, 2020
Posted by: S20Ultra5G
Expertise:Expert
Others are saying this case is super thin & slippery but for some reason I find it pretty grippy & prefer the slimmer feel. This case is not bulky at all which makes the phone easier to hold. It's very sleek & I like that fingerprints don't show much either. I'm glad I purchased this with my trade in, it really compliments the phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US