Customer reviews from brother-usa.com
Brother - Print & Cut MFC-J1800DW Wireless Color All-in-One Inkjet Printer with Automatic Paper Cutter - Black
Average customer rating
4.7
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
23
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Brother - Print & Cut MFC-J1800DW Wireless Color All-in-One Inkjet Printer with Automatic Paper Cutter - Black
Customer Rating
5
All well just a bit laud
on May 4, 2026
Posted by: Juan L
from McAllen, Texas
So far it has been working well. A bit noisy when it start but once the paper is printing it lowers
Written by a customer while visiting brother-usa.com
Customer Rating
4
16 years with one memorable printer nowreplaced
on April 23, 2026
Posted by: Rae of Long Island
We will always love our last MFW printer of 16 years which we first bought for mom but this new model is faster quite easy to manage and thankfully it is white so it is easier to see. however when it prints it is a rat atat sound unlike our other printer. but it works
Written by a customer while visiting brother-usa.com
Customer Rating
1
Very disappointing - Not at all reliable
on March 27, 2026
Posted by: JBruns
from Coxs Creek, KY
I've owned a number of printers and this one is the worst I've had. It continually disconnects from the Wi-Fi network. I connected it via an USB cord to my computer and even though my computer recognizes the printer, it shows errors and won't print. I use my print for professional purposes and if it can't be reliable, then it's useless.
Response from brother-usa.comBy Brother, April 3, 2026
We are sorry to hear this printer hasn’t been reliable,We’d like the chance to help resolve the connection and printing issues
please contact Brother Customer Service here:
https://www.brother-usa.com/support
please contact Brother Customer Service here:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Not bad
on February 15, 2026
Posted by: Rfarina
Better than anything else in this price range. Uses ink quickly
Written by a customer while visiting brother-usa.com
Customer Rating
5
Really great printer
on June 18, 2024
Posted by: Turtle311
from La Junta, Colorado
Works great for my needs. The duplexing prints out exactly as it should. It is easy to find what I need on the screen. I required this printer to my son.
Written by a customer while visiting brother-usa.com
Customer Rating
5
I needed this!
on January 6, 2024
Posted by: haileyj49
[This review was collected as part of a promotion.] I have been looking for a printer like this that truly does it all and this does! It’s so easy to use and I am so glad I have it for things like printing labels or my craft projects.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to use
on December 4, 2023
Posted by: amanday88
[This review was collected as part of a promotion.] This printer was really easy to set up and the app and wireless connection were really simple. Even my dad who is not tech savvy can figure out how to use it on his own. The machine takes different types and sizes of paper which is really convenient.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Versatile and easy to use!
on December 3, 2023
Posted by: janet1
[This review was collected as part of a promotion.] I was so shocked and happy to have received this product! I’ve been putting together items for a home office build out and this is so perfect! As far as looks it is a sleek and modern unit. I think it’s a pretty compact unit as well. It was very easy to connect to wifi and get the unit up and running. I think it’s a great tool to print, scan, and work on projects that don’t require a full sheet of paper. Like smaller flyers for example. The quality of the print is great and colors are on point. I will get so much use out of this product. I love the innovative options it offers and I would highly recommend it to anyone I know.
Written by a customer while visiting brother-usa.com