Customer reviews from usa.canon.com
Canon - MAXIFY GX2020 Megatank Wireless All-In-One Supertank Inkjet Printer - White
Average customer rating
4.4
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
27
4 Stars
15
3 Stars
4
2 Stars
0
1 Star
2
93%of customers recommend this product.
(
14 out of
15)
Customer Reviews for Canon - MAXIFY GX2020 Megatank Wireless All-In-One Supertank Inkjet Printer - White
Customer Rating
4
Nice printer, BUT.......
on January 13, 2025
Posted by: peg04
from Ohio
I recently purchased this printer as a replacement for an Epson. I like that is has ink tanks rather than cartridges. So far it has worked nicely, printing clear letters and pictures. My biggest complaint is the way the control panel works. It is pretty confusing to use. It has codes for the paper sizes that I am not familiar with and no option for envelopes that I have been able to find. I Googled the various paper sizes and could come up with explanations for only B5 and A4 and 5. The directions for printing pictures and picture sizes is not very clear either. Considering that this printer is NOT an inexpensive model, I feel that the software should be easier use. I have looked at the on-line manual but haven't found this to be user friendly either. I hope that someone is working to update this feature.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Made only for experts
on November 10, 2025
Posted by: Not a novice or an expert
Never have I ever been able to print within 20 minutes. YES, it is obviously my fault but I have had at least 10 of the other brands in my 40 years of work and home computing/printing. Still cannot get my computer to stay connected to my printer GX2020. I think it has something to do with the two ways to connect, thru the router or direct to the computer. This should not require an expert.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Best printer I have ever used
on October 31, 2024
Posted by: KFKDDS
GREAT printer. I use it specifically to print dental X-rays on photo paper. Clarity is excellent. Also use it to print patient forms
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
3
Instructions should be written for an EIGHT YEAR OLD vs a high tech.
on July 4, 2025
Posted by: Kupuna
Verified Purchase:Yes
1. Need better instructions for printing photographs. More instructions should be printed on tray.
2. Buttons on panel requires pushing down hard.
3. Window to show ink color level NOT clear.
2. Buttons on panel requires pushing down hard.
3. Window to show ink color level NOT clear.
Written by a customer while visiting usa.canon.com
Posted by: SteveK
from Placentia, CA
Verified Purchase:Yes
Excellent printer. Makes high quality copies. And the size of this printer is great.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: DanTom
from House Springs MO
Verified Purchase:Yes
Great printer. Many thanks for it and yoyr fine staff!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Sullydogs
from MA
Verified Purchase:Yes
Had it up and running for about a week. So far so good. Replaces a five year old MB5100. Looking forward to seeing how the mega tank works out!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great printer
on October 7, 2024
Posted by: Bud Z
from Rhinelander, Wisconsin
Canon printers have always been good to me. Very reliable.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com