Customer reviews from Samsung US
Samsung - Leather Cover for Galaxy Z Fold2 5G | Color: - Brown
Average customer rating
2
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
2
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
10
23%of customers recommend this product.
(
3 out of
13)
Customer Reviews for Samsung - Leather Cover for Galaxy Z Fold2 5G | Color: - Brown
Customer Rating
3
The look.
on October 20, 2020
Posted by: Ronsolo
from Long Island, NY
i understand the concern of others about the lack of protection, but i also understand why samsung designed it this way. it provides some level of protection to prevent scratches to the back of the phone when placing it on surfaces without sacrificing the gorgeous look of the phone. owners just have to be very careful.
i wish they would at least added some extra padding to it in order to absorb more shock if it fell on its back. otherwise, looks great and has descent grip. better quality and padding would of made it worth the price in full. but its sacriledge to cover this phone entirely with a full case which would just add more bulk and weight. and at least, it covers the camera bump.
i wish they would at least added some extra padding to it in order to absorb more shock if it fell on its back. otherwise, looks great and has descent grip. better quality and padding would of made it worth the price in full. but its sacriledge to cover this phone entirely with a full case which would just add more bulk and weight. and at least, it covers the camera bump.
Features
3
Performance
2
Design
5
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 30, 2020
Hello Ronsolo, here at Samsung we are always looking for ways to improve our products. I appreciate you taking the time to leave this suggestion for us. Thank you for being a Samsung customer. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Misleading perhaps
on October 26, 2020
Posted by: LexusDude
i feel like, especially for the price, you guys should send also a front case/cover, not just the back one, it feels weird when unfolded and it certainly looks weird in any position/angle, i wouldn't have purchased this case if i knew that i would only get half of what i was expecting.
all that said, the case feels extremely premium and looks great, i'm really sad that i had to give samsung a 1 star review, i love the phone but not the case.
all that said, the case feels extremely premium and looks great, i'm really sad that i had to give samsung a 1 star review, i love the phone but not the case.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 30, 2020
Hello LexusDude, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Very well made
on October 27, 2020
Posted by: MikeD
from NJ
yes its expensive. yes its minimal protection. its very well made and if you hybrid it with a gear 4 front case you have decent protection. the only other option is a folio case and thats a pain. it flattens the back, protects the camera and has a luxury feel for a luxury device. it should have been included with the phone. i have the carbon one as well and i love the kickstand but this one feels and looks great.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Way too expensive for the quality
on November 5, 2020
Posted by: GTTruth
there are many other solutions that are significantly less expensive.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 29, 2020
Hello GTTruth, we appreciate the valuable feedback! Thank you for taking the time to share your review. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Rip Off
on November 7, 2020
Posted by: Adam
i felt totally ripped off when i opened the package and found this insufficient piece of formed leather. for the price, i expected higher quality leather, better form factor, and a more durable piece all together.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 29, 2020
Hello Adam, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
Protects back of phone
on December 9, 2020
Posted by: Corralessylvia
from Corrales NM
the cover protects only the back of the phone and is simply not a good value for the price.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 29, 2020
Hello Corralessylvia, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Glad for Samsung Care
on January 24, 2021
Posted by: Glad for Samsung Care
from Boston, MA
complete waste of money!! i have never paid this much for a cover. i decided it seemed like a sound investment given the price of the phone. it only covers the back of the phone, when the scree is the most vulnerable part. the screen protector film is starting to bubble as well. i have sinced purchased a better coverage for much less. samsung should issue a blanket refund to everyone who purchased.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, January 25, 2021
Hello Glad for Samsung Care, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US