Customer reviews from sony.com
Sony - True Wireless Headphones | Up to 20 Hours Battery - Black
Average customer rating
4.3
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
85
4 Stars
17
3 Stars
9
2 Stars
3
1 Star
11
84%of customers recommend this product.
(
98 out of
116)
Customer Reviews for Sony - True Wireless Headphones | Up to 20 Hours Battery - Black
Customer Rating
5
Music freedom!
on December 1, 2021
Posted by: AR39
Gender:Female
[This review was collected as part of a promotion.] I was impressed at how luxurious these earbuds are! They are velvety smooth, and the case is solid and that magnetic closure! Wow! These earbuds are tough and stylish. I was happy with the ease of use and set-up, as well. These have changed my workout routine- no more wires, no stopping! Overall, these earbuds are excellent quality and produce smooth sound, with impressive battery life- I don't leave home without them!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great Product
on December 2, 2021
Posted by: elieth2000
Gender:Female
[This review was collected as part of a promotion.] As usual you can't go wrong with Sony their products are top notch, this headphones are so comfortable, it comes with the rubber pieces in 3 sizes so you can easily find the one that fits better for you, they charge super fast and last a long time, and the carrying case is slim and small perfect to carry in your pocket at all times, the setup was super easy to do you just need to download the app and you can customize them from there, it's genius, the sound is phenomenal and they cancel outside noise
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great Sound Quality
on December 2, 2021
Posted by: Clara R
Gender:Female
[This review was collected as part of a promotion.] I was waiting for these because my other earbuds stopped working. These headphones look so sleek and modern. The sound quality is beautiful and they provide you with two extra earbud pieces so you can change the ones on the headphones so that they fit your ears. I can work while listening to Christmas songs and take a call all with this device. I like the case and the indicator light inside letting you know if the headphones are fully charged. I like that the buttons on the headphones are big easy to push. The only con I can think of is that the case is a little hard to close sometimes but I bet with daily use the hinge will loosen up.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
Great sound quality on a little bud
on December 3, 2021
Posted by: Jack
Gender:Male
[This review was collected as part of a promotion.] These sound great! Not complete noise cancelling but they block out a LOT of other noise when you have them in. Super convenient to use one ear at a time in case you want to be able to listen/hear around you, and helps extend the already long battery life between the earbuds and the case. Great for phone calls and easy to use with the buttons. My one gripe is with the fit, and this may be personal - I tend to prefer the airpod style that don't have the silicone cups that push farther into your ear. These have different sized cups to swap in, but even with the smallest ones my ears start to hurt after wearing for a while. It definitely helps with the noise cancellation and sound quality, but can be uncomfortable for extended wear depending on your ear.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great product!!
on December 3, 2021
Posted by: Kelley
Gender:Female
[This review was collected as part of a promotion.] I am so glad I bought this item. They last forever on a charge. It's a great product and you will not be disappointed if you buy these. Check them out. You will absolutely love them!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Amazing sound
on December 3, 2021
Posted by: Purplefairy
Gender:Female
[This review was collected as part of a promotion.] Unboxing you will find a nice small charging case, three ear tips sizes, charging cable and some manuals. Simply pull the tab out of each earbud and place back in the charger. After they are fully charged it was easy to pair with my phone. Download the Sony app for for easy pairing with your phone. Once paired you will be able to fine-tune the sound within the apps equalizers. I was happy with the sound Quality right out of the box. So I just paired and went on with my day. I have been using these on a single charge for 12+ hours a day. Music sounds great and phone calls are even better.
And the fit is good and stays in place. And it’s water resistant so no worries if you get caught in the rain. You can’t go wrong with these great sound quality and awesome battery life.
And the fit is good and stays in place. And it’s water resistant so no worries if you get caught in the rain. You can’t go wrong with these great sound quality and awesome battery life.
Written by a customer while visiting sony.com
Customer Rating
5
Cost effective, great quality ear buds!
on December 4, 2021
Posted by: CLind90
Gender:Male
[This review was collected as part of a promotion.] I have been using this pair of ear buds now for about 2 weeks after replacing my lost Airpods and I must say that so far they are very comparable. Sounds quality exceeded expectations by far, and I surprisingly like the way they fit in my ears much better. Out of box setup and sync is extremely simple and quick. I personally am an Iphone user and zero issues in terms of connectivity so far. From what my wife tells me, the microphone when taking calls is a bit scratchier than my previous pair, but nothing detrimental. Overall I would definitely recommend this product for anyone looking for a quality, cost effective new set of earbuds!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Hellooo
on December 4, 2021
Posted by: Payj
Gender:Female
[This review was collected as part of a promotion.] Very easy to pair to your iPhone or Android phone. Sound quality is top notch. I could not hear anything outside of the music playing in my ears. My TV was on my friends was talking and I didn't hear anything. Some cons was the button on the side is oddly placed because when you go to adjust the sit to your ear you will keep pressing it and the button will sound off in your ear a loud beep. Another con is sometimes while on a call like video chat it will just stop working all together. But if your just using them for just music it's a win win great sound
I would recommend this to a friend!
Written by a customer while visiting sony.com