Customer reviews from Panasonic
Panasonic - HomeHawk Window Home Monitoring Camera KX-HNC500W - Black
Average customer rating
4
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
9
4 Stars
5
3 Stars
3
2 Stars
2
1 Star
1
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Panasonic - HomeHawk Window Home Monitoring Camera KX-HNC500W - Black
Customer Rating
4
HomeHawk window camera
on February 2, 2024
Posted by: James R.
It’s pretty nice, picks up a lot of movement. Hate to move detection area to lowest setting but it’s seems to be doing its job. App could stand some improvements, need to get the whole screen up quicker on iOS
Response from PanasonicBy Team Panasonic -M, Team Panasonic, September 2, 2024
Thank you for your feedback! We're pleased to hear that the device is effectively picking up movement. We appreciate your input on the app as well and will take it into consideration for future updates.
Written by a customer while visiting Panasonic
Customer Rating
5
HomeHawk Window: Outstanding Product
on August 19, 2024
Posted by: J. McKanna
This is an excellent product. I have three and give it a 5 star rating but it would be great if you could monitor more than one camera within the app. Also the max capacity of the micro SD card should be better listed in the advertising. I would highly recommend this camera to everyone. Setting up was straight forward.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-C, Team Panasonic, September 2, 2024
Hi! We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community.
Written by a customer while visiting Panasonic
Customer Rating
3
Good camera but need to pick up sounds too
on November 3, 2024
Posted by: Mimi
from Winston Salem, NC
Gender:Female
No sound. Add that feature to the outdoor camera and it will be perfect.
No, I would not recommend this to a friend.
Response from PanasonicBy Team Panasonic-C, Team Panasonic, November 6, 2024
Hello, Mimi! Thank you for the feedback! We continuously work to enhance your experiences and your insights play an important role in that process. The Panasonic KX-HNC500 window camera is designed without audio capture capabilities, as it does not feature enabled speaker or microphone settings.
Written by a customer while visiting Panasonic
Customer Rating
3
I don’t know 🤷
on January 23, 2025
Posted by: Dre
from New york
Gender:Male
How do I get it to record and how to watch the recorded footage? I’m having troubles.
Response from PanasonicBy Team Panasonic-C, Team Panasonic, January 27, 2025
Hello and thank you for your question! To play back recordings, access the Recordings list from the HomeHawk app home screen. Select the desired camera and then tap the displayed date to select a recording date. A list of all recordings recorded on the selected date is displayed and you will be able to select a recording. Additionally, images are recorded when any type of detection (objects and people) is made and you can't set the camera to only record when people are detected. However, by using filters in the recording list, you can easily select only images that contain detection of people. For the camera to save recordings, you need to insert a compatible microSD card into the camera for local storage. If using a microSD card, check that it is properly formatted and recognized in the camera’s settings. There are three preset modes for the cameras: [Basic], [Protection], and [24/7 Recording]. The [Basic] mode is for when you don’t want the camera to follow any specific settings, the [Protection] mode is for when you want the camera to record when motion is detected, send notifications for motion, but not record 24/7 and the [24/7 Recording] mode is for when you want the camera to record continuously around the clock and still send notifications when motion is detected. Hope this helps! -C
Written by a customer while visiting Panasonic
Customer Rating
4
Ease of setup, great night vision..
on February 8, 2025
Posted by: Will
Been wanting an in-house window camera to supplement my Arlo Security System. The Homehawk cameras (ordered 3 from Amazon) arrived yesterday. Already have one operating in the sunroom window - setup was easy. The night vision is amazing - for the price range... So far, so good. Would definitely recommend to those who do not wish to go through the complexities of an outdoor system. Arlo security cameras are excellent (they also record sound), but the Homehawk is so much more user-friendly regarding instillation and setup. Definitely recommend.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - S, Team Panasonic, February 10, 2025
Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and your recommendation. We are glad to know you are enjoying the product!
Written by a customer while visiting Panasonic
Customer Rating
5
Perfect For Me Who Is WFH
on May 16, 2024
Posted by: Robert D.
Long overdue getting this. I really like having this because I work from home. My home office faces the backyard, so now I can keep an eye on the front yard for deliveries, visitors, or trouble. Device does 120-percent delivers as described. Easy to install and get going.
3.suggestiins. (1) add more clips to anchor wire; 2 is not enough (2) remind shoppers (harder) that memory card is not included so that they can order at same time; perhaps Panasonic can sell memory cards separately and (3) create desktop app so we can monitor yard with desktop/PC screen.
Response from PanasonicBy Team Panasonic -M, Team Panasonic, September 2, 2024
Thank you for your feedback and for sharing how the device has enhanced your home office setup. We’re pleased to hear it meets your expectations and was easy to install.
Written by a customer while visiting Panasonic
Customer Rating
5
awesome
on April 19, 2024
Posted by: richard m.
it watches the whole front of my home and with nice clear videos just wish they would do update so i could see videos on my pc instead of my phone
Response from PanasonicBy Team Panasonic-C, Team Panasonic, September 3, 2024
Hi, Richard M! We are so happy to read that you appreciated our product. Thank you for the nice feedback!
Written by a customer while visiting Panasonic
Customer Rating
5
Good product
on May 22, 2024
Posted by: Carol F.
It’s a great camera and the recordings are clear and vibrant. I caught the landscape guy taking his edger to my tree.
Response from PanasonicBy Team Panasonic-C, Team Panasonic, September 2, 2024
Hi, Carol! We deeply appreciate you took the time to provide us with your feedback. We are happy to hear the product meets your expectations!
Written by a customer while visiting Panasonic