Customer reviews from danby.com
Danby - DPA065B6WDB-6 250 Sq. Ft. 3-in-1 Portable Air Conditioner 12,000 BTU - White
Average customer rating
4.4
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
33
4 Stars
16
3 Stars
3
2 Stars
2
1 Star
2
92%of customers recommend this product.
(
22 out of
24)
Customer Reviews for Danby - DPA065B6WDB-6 250 Sq. Ft. 3-in-1 Portable Air Conditioner 12,000 BTU - White
Customer Rating
5
Danby climatiseur portatif
on July 28, 2025
Posted by: markelpain
from Québec, Canada
Très bon appareil, efficace, facile à installer. Belle apparence, pas trop bruyant
Written by a customer while visiting danby.com
Customer Rating
2
Failed after 1 year
on July 29, 2025
Posted by: Hhtoronto
from Toronto
Initially loved it but it recently stopped working only 13 months after I bought it. Expensive for only 1 year of use.
No, I would not recommend this to a friend.
Response from danby.comBy Earl, customer service, August 21, 2025
Hello,
We’re sorry to hear about your experience. Sometimes issues like this can be caused by power fluctuations or airflow obstructions. We recommend checking the filters, vents, and power source. Please contact our consumer service team at consumerservice@danby.com for further assistance. We’re here to help provide a solution and ensure your concerns are addressed.
Regards,
Earl
We’re sorry to hear about your experience. Sometimes issues like this can be caused by power fluctuations or airflow obstructions. We recommend checking the filters, vents, and power source. Please contact our consumer service team at consumerservice@danby.com for further assistance. We’re here to help provide a solution and ensure your concerns are addressed.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
5
Danby 12,000 BTU (6,500 SACC) 3-in-1 Portable Air Conditioner
on August 7, 2025
Posted by: formermember
from new brunswick
Danby 12,000 BTU (6,500 SACC) 3-in-1 Portable Air Conditioner
great packaging. secure. great product. very compact. less footprint than my previous model. would recommend
Written by a customer while visiting danby.com
Customer Rating
4
Good little AC
on August 12, 2025
Posted by: LP9125
from Ottawa, ON
Good AC, cools the space and is not very loud. Easy to install. Saved us from a summer heatwave! Would be better if the cool air spread more around the space but no complaints.
I would recommend this to a friend!
Response from danby.comBy Earl, customer service, September 1, 2025
Hello LP9125,
We appreciate your feedback on the portable air conditioner. It's good to hear it effectively cooled your space and was easy to install. If you need any assistance or have further questions, please reach out to our consumer service team at consumerservice@danby.com.
Regards,
Danby Support team
We appreciate your feedback on the portable air conditioner. It's good to hear it effectively cooled your space and was easy to install. If you need any assistance or have further questions, please reach out to our consumer service team at consumerservice@danby.com.
Regards,
Danby Support team
Written by a customer while visiting danby.com
Customer Rating
5
Réfrigération géniale
on August 13, 2025
Posted by: bip27
from Québec Canada
Pour mon appartement c'est parfaitement correct satisfaisant
Written by a customer while visiting danby.com
Customer Rating
5
Great portable Air Conditioner
on August 19, 2025
Posted by: Grampy5495
from NB Canada
It’s a great working air conditioner it cools down bedroom nicely
Response from danby.comBy Earl, customer service, August 25, 2025
Hello,
Thank you for sharing your positive experience with the Danby 12,000 BTU Portable Air Conditioner. We are pleased to hear it effectively cools your bedroom and meets your expectations. Your satisfaction is very important to us, and we appreciate your support. We hope you will continue to support our products for many years to come.
Regards,
Earl
Thank you for sharing your positive experience with the Danby 12,000 BTU Portable Air Conditioner. We are pleased to hear it effectively cools your bedroom and meets your expectations. Your satisfaction is very important to us, and we appreciate your support. We hope you will continue to support our products for many years to come.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
1
stopped working after 2 months
on September 10, 2025
Posted by: Pub1111
from red oak iowa
unit shuts on and off on and off, only had 2 months
Response from danby.comBy Earl, customer service, September 22, 2025
Hello Pub1111, We’re sorry the unit hasn’t been operating consistently. Frequent cycling may be caused by ambient temperature shifts, blocked airflow, or power fluctuations. We recommend checking the exhaust hose connection and ensuring the filter is clean. For help reviewing your setup and finding a solution, contact our consumer service team at consumerservice@danby.com. Regards, Earl
Written by a customer while visiting danby.com
Customer Rating
3
Solid not great
on September 10, 2025
Posted by: Sweating
from Canada
Product was good , had to move it to my room, it didn’t have the coverage I anticipated from 12000 but
I would recommend this to a friend!
Response from danby.comBy Earl, customer service, September 22, 2025
Hello Sweating, We’re sorry the cooling coverage didn’t meet your expectations. Room size, insulation, and sun exposure can affect performance, especially in larger or warmer spaces. We recommend checking for proper exhaust setup and minimizing heat sources nearby. For help reviewing your setup and finding a solution, contact our consumer service team at consumerservice@danby.com.
Written by a customer while visiting danby.com