Customer reviews from danby.com
Danby - 450 Sq. Ft. 8,600 BTU 3-in-1 Portable Air Conditioner with WiFi - Black
Average customer rating
2
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
2
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Danby - 450 Sq. Ft. 8,600 BTU 3-in-1 Portable Air Conditioner with WiFi - Black
Customer Rating
1
For a 14000 btu unit I was expecting a lot more power and cooling :(
on June 2, 2022
Posted by: Sidney
from St. Catherine’s
I have a.12000 btu ac unit that performs way better then this unit I have cleaned the filters and I have also drained all fluids out of the water tanks and still have no luck with it cooling Down my apartment. Want to know if I can do anything else that would help me save this unit
No, I would not recommend this to a friend.
Response from danby.comBy Earl, Customer Service, June 9, 2022
Hello Sidney,
We apologize for the inconvenience. Please give your unit a hard reboot. Unplug it and plug it back in after 15-20 minutes. This allows the unit to go back to factory settings. If you still encounter the same issue after performing the hard reboot, don't hesitate to contact our consumer support team at consumerservice@danby.com or fill out your information at https://www.danby.com/support/.
Thanks,
Earl
We apologize for the inconvenience. Please give your unit a hard reboot. Unplug it and plug it back in after 15-20 minutes. This allows the unit to go back to factory settings. If you still encounter the same issue after performing the hard reboot, don't hesitate to contact our consumer support team at consumerservice@danby.com or fill out your information at https://www.danby.com/support/.
Thanks,
Earl
Written by a customer while visiting danby.com
Customer Rating
1
Not for elders!
on May 9, 2022
Posted by: Glenn56
from Montreal, QC
I purchased this unit for my in-laws who are 87 and 90 years old. The LED display is so dim that I can’t see it, let alone them! The operation instructions are awful! There was no way in hell they could understand and learn to operate this unit! I had to return it.
Response from danby.comBy Earl, Customer Service, May 30, 2022
Hi,
We're sorry to hear that you are unhappy with the product you purchased from us. The LED temperature display is dim. We suggest you place your unit where the lighting is not too bright or inconsistent. Please feel free to contact our consumer service team at consumerservice@danby.com. Be sure to include the model number in the subject line if you need assistance.
Best regards,
Earl
We're sorry to hear that you are unhappy with the product you purchased from us. The LED temperature display is dim. We suggest you place your unit where the lighting is not too bright or inconsistent. Please feel free to contact our consumer service team at consumerservice@danby.com. Be sure to include the model number in the subject line if you need assistance.
Best regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
4
Good Portable Air Conditioner
on February 7, 2025
Posted by: Manny212
from Surrey, BC
Good AC unit, gives cool air, has 3 in 1, and has other neat features like Bluetooth, timers, etc.
Response from danby.comBy Earl, customer service, February 12, 2025
Hi Manny212,
Thank you for your kind review of our portable air conditioner. We're glad to hear that you're enjoying its features such as the cool air and Bluetooth function. Your feedback is important to us, and we're delighted that our product is meeting your needs.
Welcome to the Danby family of products.
Regards,
Earl
Thank you for your kind review of our portable air conditioner. We're glad to hear that you're enjoying its features such as the cool air and Bluetooth function. Your feedback is important to us, and we're delighted that our product is meeting your needs.
Welcome to the Danby family of products.
Regards,
Earl
Written by a customer while visiting danby.com