Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Cordless PowerDetect Stick Vacuum with Powerful Suction and HEPA Filtration - Dark Gray
Average customer rating
4.3
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
86
4 Stars
16
3 Stars
14
2 Stars
7
1 Star
7
77%of customers recommend this product.
(
37 out of
48)
Customer Reviews for Shark - Refurbished Excellent - Cordless PowerDetect Stick Vacuum with Powerful Suction and HEPA Filtration - Dark Gray
Customer Rating
3
on April 23, 2025
Posted by: SLBM
I was super excited about my vacuum but I find it to be on the heavy side and the battery doesn’t last long.
Response from sharkninja.comBy SharkNinja, April 24, 2025
Hello,
Thank you for your review on your PowerDetect Cordless vacuum.
We’re disappointed to hear about your experience with the battery life and weight of the vacuum. We will certainly forward your feedback regarding the weight to the appropriate team for consideration on future products. When it comes to battery usage, you can get up to 70 minutes of runtime when using it on ECO mode. With this said, when in PowerDetect mode it will use more battery. If you require further assistance, don't hesitate to check out our self-help page at the link below.
https://support.sharkclean.com/hc/en-us/articles/15760778899740-IP1000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide
Kind regards,
Shark Clean
Thank you for your review on your PowerDetect Cordless vacuum.
We’re disappointed to hear about your experience with the battery life and weight of the vacuum. We will certainly forward your feedback regarding the weight to the appropriate team for consideration on future products. When it comes to battery usage, you can get up to 70 minutes of runtime when using it on ECO mode. With this said, when in PowerDetect mode it will use more battery. If you require further assistance, don't hesitate to check out our self-help page at the link below.
https://support.sharkclean.com/hc/en-us/articles/15760778899740-IP1000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Lightweight and powerful
on June 6, 2025
Posted by: Happy Cleaner
from Edmonds WA
Gender:Female
I absolutely love Shark vacuum cleaners! They are so much better than Dyson
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use vacuum
on June 17, 2025
Posted by: meganm377_7128
[This review was collected as part of a promotion.] This vacuum has been so easy to use. I love how easy it is to maneuver in all spaces. The batter life works well for me. I also love how it folds and can be put away easily.
Written by a customer while visiting influenster.com
Customer Rating
3
Ok for quick job
on June 22, 2025
Posted by: MelL
Works ok. Not worth the high price. For quick job ok. Tried quick vacuum of car. Battery didn’t last. The moving through different levels prevents from picking stuff up
Response from sharkninja.comBy SharkNinja, June 24, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark PowerDetect. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark PowerDetect. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Vacuum
on July 18, 2025
Posted by: sheila
from California
Gender:Female
We love it. Easy to use. It's very powerful. We really love that it picks up dirt both going forward and in reverse. That's a huge plus for us. Waiting to buy a second battery pack. I'm also planning to buy the corded Shark Power detect vacuum to replace our old corded vacuum.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
So far so good
on July 23, 2025
Posted by: Ria429
So far it's been a great vaccuum. But, I have only had it about 1 1/5 weeks. I have used it alot. I've been able to do my entire 1250sqft home in one charge. Im enjoying being able to get fully under my furniture without having to move it or bend down low. I'll see over the next year or two if the performance continues to be the same.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great battery life
on July 27, 2025
Posted by: The Shark
from Hanover VA
Gender:Male
Works much better than our Dyson and it’s great not having to change vacuum heads when going from wood flooring to carpet!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Avoid
on August 1, 2025
Posted by: Jamie
from Erie, PA
Gender:Female
This vaccuum worked OK initially but after about 2 months it barely suctions and dog hair clogs the brush roll within about 60 seconds of vacuuming. For reference, I have only one dog (short hair) and all hard floors. I never had this issue with my Dyson, even when I had multiple long hair dogs in my home.
Response from sharkninja.comBy SharkNinja, August 6, 2025
Hello Jamie,
Thank you for taking the time to leave a review.
We're so sorry to hear that you're having trouble with your PowerDetect Cordless Stick Vacuum. Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you're having trouble with your PowerDetect Cordless Stick Vacuum. Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com