Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
5
Great features and style
on February 19, 2020
Posted by: FarmerDan
I bought this to replace an older model. This brushed to match our other appliances.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 20, 2020
We're glad you've found the perfect fit for your kitchen! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
3
Okay good, but definitely NOT great
on February 19, 2020
Posted by: Cassiemoto
WHAT I DON'T LIKE:
#1. I purchased this to get a larger reservoir and to get back to the 12 oz size. The reservoir may be 75 oz., but that doesn't matter….it makes you fill up the container when it is half full. WHY? I bought it so I didn't have to fill it so often. Now I am filling it MORE often. Stupid.
#2. I lacks and on/off like my previous Keurig where I could set what time it came on AND what time it went off. Now it is either ON or turned off in 120 minutes or less, in increments. NOT what I wanted.
#3. When the brew is finished and you take out the pod the blue lights blink…and blink….and blink…and blink. One blink would be enough and it could just stay on. If I wasn't having another cup of coffee it could just turn off. All that blinking gives me a headache.
#4. The lid on the reservoir does not lift up and stay up like my 2.0 did. It comes off like the one before that. What a nuisance! It falls when I lift it. There is no handle, no great way to remove it to put in water when it is low…which is OFTEN now.
#5. You can't see whether the water is low or not because the front of the reservoir is covered. Imagine my surprise when it is always only 1/2 gone.
#1. I purchased this to get a larger reservoir and to get back to the 12 oz size. The reservoir may be 75 oz., but that doesn't matter….it makes you fill up the container when it is half full. WHY? I bought it so I didn't have to fill it so often. Now I am filling it MORE often. Stupid.
#2. I lacks and on/off like my previous Keurig where I could set what time it came on AND what time it went off. Now it is either ON or turned off in 120 minutes or less, in increments. NOT what I wanted.
#3. When the brew is finished and you take out the pod the blue lights blink…and blink….and blink…and blink. One blink would be enough and it could just stay on. If I wasn't having another cup of coffee it could just turn off. All that blinking gives me a headache.
#4. The lid on the reservoir does not lift up and stay up like my 2.0 did. It comes off like the one before that. What a nuisance! It falls when I lift it. There is no handle, no great way to remove it to put in water when it is low…which is OFTEN now.
#5. You can't see whether the water is low or not because the front of the reservoir is covered. Imagine my surprise when it is always only 1/2 gone.
WHAT I LIKE:
1. Large capacity reservoir
2. 12 oz. available for coffee/drinks
3. Quiet
4. Has a platform below the drip holder…where you put your coffee cup….to set the larger cups on. I like it and don't like it. I now can't use my Rubbermaid 20 oz. drink containers because that little extra makes it impossible to get the container under there. Also, I think they lowered the area out of which the coffee drips.
5. Has an Iced Brew…which was "other" on my previous Keurig, so not really a big deal difference.
2. 12 oz. available for coffee/drinks
3. Quiet
4. Has a platform below the drip holder…where you put your coffee cup….to set the larger cups on. I like it and don't like it. I now can't use my Rubbermaid 20 oz. drink containers because that little extra makes it impossible to get the container under there. Also, I think they lowered the area out of which the coffee drips.
5. Has an Iced Brew…which was "other" on my previous Keurig, so not really a big deal difference.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 20, 2020
Thanks for your feedback. We will be sure to pass along your comments to the appropriate team. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Grandma Maggie
Verified Purchase:Yes
The family has had a chance to try the K-Elite out and we're all fans! There are 5 different brew settings from small to travel mug. There's an extra strength setting and an iced coffee setting. Just read and follow the instructions.
It is sleek and makes a nice addition to our kitchen. We couldn't be more pleased.
It is sleek and makes a nice addition to our kitchen. We couldn't be more pleased.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 20, 2020
We're delighted to hear that you are all enjoying your K-Elite. Thank you for having us a part of your family. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Peppy1936
Verified Purchase:Yes
Wow, old one started making noise after 8years, it’s now in use at my sportsman club (going strong I might add). The new K-Elite is a super replacement, all I had to do is learn all the new features. It’s worth every penny. I strongly recommend it.
Response from keurig.comBy Keurig, Consumer Care, February 21, 2020
We’re so glad to hear that you’re enjoying your new coffee maker! Thank you for sharing the love! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
2
Lost functions very quickly
on February 23, 2020
Posted by: RandM
We bought this a year ago. Despite routine maintenance has instructed the temperature does not hold and the coffee cup sizes do not fill to the proper level. It is now replaced by a regular brewer. What a waste of money!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 25, 2020
We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will troubleshoot this issue for you.
Written by a customer while visiting keurig.com
Posted by: Tuppersam
Verified Purchase:Yes
I love my Keurigs - this is my fourth or fifth one -- I give as gifts.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 26, 2020
Thank you for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: Larry K
Verified Purchase:Yes
As always Keurig does not fail to impress. The coffee is hot and delicious and the Keurig is easy to set up.
Response from keurig.comBy Keurig, Consumer Care, February 26, 2020
We are so glad to hear that you are enjoying your K-Elite! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: TimmyTotz
Verified Purchase:Yes
Love the gold. Been using Keurig for years. Ordered the “whole” package this time to keep up on maintenance and the savings were great too.
Response from keurig.comBy Keurig, Consumer Care, February 27, 2020
We're glad you're enjoying your K-Elite! Thank you for your review and feedback.
Written by a customer while visiting keurig.com