Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Budherre
Verified Purchase:Yes
I just replaced a Keurig machine that was more than five years old. I was very disappointed by what looked like a drop in quality and features in the new machine. For example the water reservoir is no longer clear so you can’t tell how much water you have left. The touchscreen display is gone. My new maker does not make hot coffee even with the temperature setting as high as it will go. And so on. Looks like the short term goal is to reduce cost and the long-term effect will be to lose customers.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 20, 2019
Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Elite coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Major Victor Alarcon
Verified Purchase:Yes
The end result of all coffee pots and makers is a great cup of coffee,,,this Keurig delivers without any exceptions
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: clfloyd
Verified Purchase:Yes
I was going to pass on my K475 when the Elite arrived. Brewed 2 mugs, disconnected and drained it and put it back in the box. Reconnected and refilled my K475. Passed on the Elite instead of the K475. Not that there was really anything wrong with the Elite, it just didn't compare with the K475. I must say that she is completely happy the Elite which replaced the K65 that I passed on to her when I got the K475 several years ago.
Response from keurig.comBy Keurig, Consumer Care, December 2, 2019
Thanks for your feedback. We will be sure to pass along your comments to the appropriate team.
Written by a customer while visiting keurig.com
Posted by: Promises to Keep
Verified Purchase:Yes
This was a replace machine for one that had stopped working ! It is to noisy to tall -to many buttons- & to expensive. I would like another option & another more user friendly machine
Response from keurig.comBy Keurig, Consumer Care, November 26, 2019
Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Elite coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Linda 43701
Verified Purchase:Yes
I love keruig
Keruig Is a very honest company
The number 1 to stand behind there products .everyone should own a keruig
Keruig Is a very honest company
The number 1 to stand behind there products .everyone should own a keruig
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 19, 2019
Thank you so much for reviewing your K-Elite and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Great features
on December 13, 2019
Posted by: Tansha
I bought this a few weeks ago. I love the over ice function. The big water reserve is very nice to. I use this for teas, hot cocoa not coffee. Lol. This works great drinks are hot or cold and very flavorful. Keurig did great designing this
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 19, 2019
Thanks for the kind words. We're glad to hear about how much you are enjoying your K-Elite!
Written by a customer while visiting keurig.com
Posted by: Lauriem9367
Verified Purchase:Yes
This is the fourth Kerurig I have bought (gifts, cottage & personal use). I love the looks of this one. I expect a certain level of quality with the Keurig brand, and I have neve been disappointed!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 17, 2019
Hi Laurie, thank you for your review. We are happy you are loving your K-Elite coffee maker!
Written by a customer while visiting keurig.com
Posted by: Billc
Verified Purchase:Yes
While our old faithful is still brewing coffee, it has now been relocated to the basement game room. Meanwhile our new K-Elite is exceeding expectations as our main kitchen go to! Faster, quieter, and with a solid feel to it, our new K-Elite has become a delight to use!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 18, 2019
Thank you for your wonderful review. Happy Brewing!
Written by a customer while visiting keurig.com