Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: TedEBear56
Verified Purchase:Yes
I’ve had my Keurig Elite a couple of weeks. I love it! So easy to use and so many options.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 23, 2019
Thank you so much for your review. We are glad you are enjoying your K-Elite coffee maker.
Written by a customer while visiting keurig.com
Posted by: Brookebrews
Verified Purchase:Yes
I recently bought this coffee maker to replace our old Keurig that we have had since 2010. Our older one had not broken, but I wanted one with newer features. This coffee maker heats up quickly and serves all of our coffee needs. The price was right and the shipping was so fast. We are happy with this purchase.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 29, 2019
Thank you for taking time to share this feedback. We appreciate it! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Susie 69
Verified Purchase:Yes
I love this coffee pot. It works so well and looks great!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 29, 2019
We are so happy you're enjoying your K-Elite!
Written by a customer while visiting keurig.com
Customer Rating
3
Weak producer
on October 25, 2019
Posted by: Monty1505
Bought the K Elite about 3 months ago worked fine at first, now it isn’t producing full cups. Have to run it 2 times just to get a full cup. Have tried all “fixes” and nothing. Store won’t trade it out and I’m going back to my good old fashioned coffee pot.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 28, 2019
We're sorry to hear that your K-Elite coffee maker is not working as it should. Please call our Customer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: Debbie l
Verified Purchase:Yes
I bought this and love the different size cups. Love having the larger size mug now.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 29, 2019
Hi Debbie, thanks for sharing your review!
Written by a customer while visiting keurig.com
Posted by: Patricia4747
Verified Purchase:Yes
We have the temperature set on the higher choice and it doesn’t produce HOT coffee
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 1, 2019
Thank you for reviewing your coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Customer Rating
2
Questionable Quality
on November 1, 2019
Posted by: Doc1227
I received this K-Elite almost two weeks ago as a replacement for my other K-Elite which only lasted 8 months. Sadly this one drips water when I start it, about one to two table spoons of water each time I turn it on. I have to keep a cup on the drip tray to catch the water. Sadly, this will probably be my last Keurig. The quality has gone down so much for me that I am researching other makers to replace this one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 5, 2019
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Customer Rating
4
Miss the features on the 2.0
on November 3, 2019
Posted by: PBruckma
Just bought the K-Elite to replace my Keurig 2.0. Not a fan of the K-Elite. The controls are on top which makes it difficult for short people to see. I have to stand on my toes to make a cup of coffee. I could glance at my 2.0 to see the clock, and I can't see the clock on the K-Elite. I also miss the night light on my 2.0. Also, the 2.0 sounded more powerful than the K-Elite.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 6, 2019
Thank you so much for taking the time to review your K-Elite coffee maker. We appreciate the feedback. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com