Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Ninascat
from Jurupa Valley, CA
Gender:Female
Verified Purchase:Yes
This is much better than the previous model we bought a couple of month's ago by accident. We bought the Keurig K-select which did not hold enough water in the reserve for us. This model is much better. The only thing I miss is the lid that opens up and does not come off. I prefer not having to remove the lid all the way off each time I have to add water to the refill tank. The last Keurig Elite we bought the lid we just lifted up and it stayed a jarred. It was nice and easy. Other than that, this is still the best coffee maker on the market today for our family.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 5, 2019
We just love hearing that you're enjoying your coffee maker! Thank you for taking the time to leave us your review.
Written by a customer while visiting keurig.com
Customer Rating
3
Disappointed...
on June 15, 2019
Posted by: JavaScript
from Portland
Gender:Male
Our new Keurig Elite seems “dumbed down” compared to the old one that broke. The control screen is not intuitive requiring a manual for interpretation. The preheat function only stays on for a max of two hours where the previous one allowed for a start and stop time to be selected. If you have people on different morning schedules the later risers will have to reheat again. You cannot see the water level from the front requiring that you pull it out and turn it sideways to check. I thought we had purchased a budget model by mistake... but no I checked the website and it’s the top of the line... like I said, disappointed!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 17, 2019
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: SHINDIG
from Kentucky.
Gender:Male
Verified Purchase:Yes
Our second Keurig. Sadly the first one only lasted 2 years. Hope this one does a little better because we enjoy it.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 19, 2019
Thank you for your review. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Klpm
from South Carolina
Gender:Female
Verified Purchase:Yes
Love the new features except we miss the flip up lid on the water reservoir.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 19, 2019
We really appreciate you taking the time to provide this feedback!
Written by a customer while visiting keurig.com
Posted by: pamjoyb46
from San Diego, CA
Gender:Female
Verified Purchase:Yes
I loved everything about my Vue because it came with so many options. My new Keurig coffee maker is just as great and a little faster heating up. Learning more about it every day!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 21, 2019
We’re so happy to hear you’re enjoying your new K-Elite! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
2
Defect noted during brewing process
on June 23, 2019
Posted by: John Gaughan
from Marlton NJ
Gender:Male
I bought this at Christmas and noticed a problem at the end of the brewing cycle. Unlike my previous Keurigs, this one always drips upon brewing completion. I even allow additional time hoping that it would not drip after removing my cup, but to no avail. It’s real bothers me because my kitchen was just redone
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 25, 2019
Hi John, this is not the experience we would like you to have with your K-Select coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Posted by: mlr1100
Gender:Male
Verified Purchase:Yes
I miss the technology in the previous machines. The push buttons are a step back.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 26, 2019
We appreciate your review and feedback.
Written by a customer while visiting keurig.com
Posted by: Jassss
from St. Louis, Missouri
Gender:Female
Verified Purchase:Yes
I was gifted this after wanting one for some years! Not going to lie I’m not a huge coffee drinker but you can brew tea also! And the iced brew feature is amazing! My fiancé has been getting way more use out of it then me though. And he didn’t like coffee before lol. I think it’s just the ease of use and the availability now but all in all we love it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 3, 2019
Thank you for your review. We are happy you are loving your K-Elite coffee maker!
Written by a customer while visiting keurig.com