Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: M Camp
Verified Purchase:Yes
Love the timer. Turns on before I wake up so it’s ready to brew. Love the strong button too!
Written by a customer while visiting keurig.com
Customer Rating
5
Great coffee maker
on March 2, 2023
Posted by: Larue60
I purchased this coffee maker several weeks ago and we love it. It has a large water tank, many cup sizes as well as ice tea option. I really like the space between the base and the lid, no need to remove the plate for taller cups It also heats quickly. It’s not as loud as my old one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Happy repeat
Verified Purchase:Yes
Bought this as a replacement for the previous machine that finally died after years of constant use. Like the idea that the reservoir is bigger than our older machine, but it is also now heavier and a little awkward to hold/fill. Too bad all the machines with a big reservoir don't have a handle so you don't have to fumble and spill water. However, the back 'lip' on the tank makes it easier to hold when fitting into place. We also really like the variety of cup sizes offered on this machine.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 8, 2023
Thank you for sharing your review with us. We appreciate the feedback. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: purvis
Verified Purchase:Yes
I bought this 10 days ago did not work had to talk with someone I could not understand trying to get a replacement finaly got a replacement hope it works
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 15, 2023
We appreciate your review and apologize your K-Elite coffee maker did not meet your expectations. Thank you for allowing us the opportunity to assist! We'd love to know how your new brewer is doing once you are back to brewing. Please don't hesitate to give us a call at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
2
Not up to quilty standards I espected.
on March 25, 2023
Posted by: Docjsj
I've had a Keurig coffee make for a number of years. This new maker is not as user friendly as my old maker. It is harder & at times impossible to set times for coming on & turning off. It will not fill up my mug like like my previous maker. Even when I use the strong button. It turns on what seems like randomly durning the day. Please don't think I'm being too hard. I really mean the problems exist & I will live with them. I just want to make sure you understand my problems. I love my mocha every morning. I really loved my old model maker soo much more than the new maker.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 28, 2023
Thank you for sharing your review and this feedback. If you ever need assistance setting any of the features on your K-Elite coffee maker, please consult the Support page on the Keurig website or reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: AIH13
Verified Purchase:Yes
After almost 7 years I decided to treat myself to a new Keurig. I bought the K-Elite® Single Serve Coffee Maker in Brushed Gold and absolutely love it. Oh, the old one still worked just fine so I donated it to the Viet Nam Veterans organization.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Edch
Verified Purchase:Yes
I bought this about a month ago. I have always loved kuerig products and customer service. Both of them are Elite as far as I'm concerned. The Elite is another 5 star models from kuerig. I will never change coffee machine brands.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 24, 2023
Thank you for your kind words! We really appreciate you taking the time to share this feedback with us.
Written by a customer while visiting keurig.com
Posted by: BigGeorgeW
Verified Purchase:Yes
We like the large decanter, brushed slate, and iced coffee choice. This is our 2nd purchase & w ouidnt buy any other single serve coffee maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 24, 2023
We're so glad that you are enjoying the design and features of the K-Elite coffee maker. Thank you for sharing your review!
Written by a customer while visiting keurig.com